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In: Operations Management

Discuss the advantages and disadvantages of job specialization. Give examples of each. Does job specialization provide...

Discuss the advantages and disadvantages of job specialization. Give examples of each. Does job specialization provide organizations a net benefit or a net loss? Explain.

Solutions

Expert Solution

Job specialisation is a process of assigning jobs to individuals or a set of individuals who are expertise in a particular area to complete the task and focus on their area effectively.

Advantages of job specialisation
• Reducing risk
Job specialisation helps to reduce risk because an employee perform the same job repeatedly will makes less or no mistake. They know about the issues and pitfalls on the task.
• Saves money
Job specialisation provides the cost advantages also . As the employees are fixed on a job for a long period of time it doesn't requires training all the time. When a person concentrates on the same work ahelps to reduce quality control cost.
• Higher revenue
Expertise people at workplace produce high revenue by the way of reducing defects.
• Less supervision
As specialisation requires training the employees, employees become expertised in their jobs and requires less or no supervision.

Disadvantages
• Complacency
Concentrating on a same job for a long period leads to complacency, so much mistakes may happen. doing variety of jobs and task helps to engage the brain and body of workers.
• Isolation
If employees are specialised only on one aspect of company's goal, they may not feel connected to the whole process. They feel they are disconnected to coworkers. Job specialisation make them isolated from the whole process.
• Can't multitask
Job specialisation doesn't allow workers to perform multitasking job as they are focusing on one aspect of the job.
• More absenteeism
Job specialisation results more absenteeism as the employees feel boring by doing same job all the time without any break.
##Give examples of each##
• Delivery boys makes deliveries to same place everyday will know about the route and potential traffic than someone who don't drive that route all the time.
• We can take the same example in disadvantage also. If the delivery boy delivers products at same place every day may not be able to attempt delivery to different places at urgencies. Because he may not be aware about the route and traffics of that place.
Does job specialization provide organizations a net benefit or a net loss? Explain.
Definitely job specification produces benifts to the company.
[Having people with expertise knowledge will definitely reduce the defect and this helps to increase productivity. Employees may produce more when they concentrate on one specialised role.Job specialisation helps to achieve Economics of scale by increasing production and reducing cost.
As the employees are concentrated on a few or even one task they may become more efficient and takes less time and money in in producing a good. This is directly impacting the revenue of the organisation.


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