In: Accounting
Find a fraud case from any article and classify the fraud according to the fraud types.
Fraud Definition and examples
Simple definition
By fraud we mean:
“Any intentional false representation, including failure to declare
information or abuse of position that is carried out to make gain,
cause loss or expose another to the risk of loss”
In the UK, the term fraud is used to describe many acts such as
deception, bribery, forgery, extortion, corruption, theft,
conspiracy, embezzlement, misappropriation, false representation,
concealment of material facts and collusion.
Fraud and Corruption
Arguably, the terms “fraud” and “corruption” should be considered
as one – fraud and corruption.
It provides the opportunity to adopt a wide and simple definition –
fundamentally that fraud and corruption is an unethical act, by
anyone, diminishing the value of the organisation.
This does not limit “fraud” or “corruption” to specific offences
under which they may be prosecuted such as the Fraud Act 2006, the
Prevention of Corruption Act 1906 or the Bribery Act 2010. This is
because statutes do not reflect the level of fraud and corruption
as prosecutions may not be made at all and are also made under
other legislation such as the Proceeds of Crime Act 2002 or the
common law offences of misconduct in public office and perverting
the course of justice.
As well as clear criminal Fraud Act “fraud” (intending dishonesty,
gain or loss), criminal Bribery Act “bribery” (bribing, being
bribed, failure to prevent), “fraud and corruption” also includes
both fraud and bribery civil offences and damaging misbehaviour and
unethical behaviour. Potential examples include nepotism, conflict
of interest, collusion, cartels, gifts, hospitality,
disproportionate lobbying, exploitation of public office, abuse of
authority, disclosure of information and vote rigging.
Example types of fraud
Fraud risks
Fraud risks are many and varied. Examples include:
Benefit fraud -
The Department for Work and Pensions (DWP) provides estimates of
fraud and error for benefits administered by DWP and Local
Authorities. These estimates are published twice a year and are
overseen and subject to rules governed by National
Statistics protocols and publications.
The DWP have one of the most sophisticated methodologies in the
public sector for measuring the level of fraud and error. Over 30
per cent of all benefit expenditure is measured on a continuous
basis, including income support, jobseekers allowance, pension
credit, incapacity benefit and housing benefit.
Fraud glossary
Bid rigging - Bid rigging occurs when bidders agree among
themselves to eliminate competition in the procurement process -
thereby denying a fair price.
Simple ways, for example:
• “Cover pricing” - Submit a non-competitive bid that is too high
to be accepted
• A competitor agrees not to bid or to withdraw a bid from
consideration.
• Submit bids only in certain geographic areas or only to certain
public organizations. Although the schemes used by firms to rig
bids vary, they all have one thing in common – the bidders agree to
eliminate competition so that prices are higher.
Blue badge scheme misuse - The blue badge scheme is an important
service for people with severe mobility problems that enables badge
holders to park close to where they need to go. The scheme is
administered by local authorities who deal with applications and
issue badges. In total, there are around 2.5 million blue badges in
the UK.
Misuse of the blue badge scheme affects local authority income from
on-street parking and income from the London Congestion Charge.
This type of fraud undermines the benefits of the scheme, impacts
upon local traffic management and creates hostility amongst other
badge holders and members of the public. Misuse of a blue badge can
occur from the use of a badge that is no longer valid, misuse of a
valid badge by a non-badge holder or use of a lost, stolen, copied
or forged badge. It is an offence for people other than the badge
holder to take advantage of the parking concessions provided under
the scheme.
Charity fraud - Charity fraud can be broadly defined as any fraud
perpetrated within or against a charitable organisation. This
covers both internal and external incidences of fraud including
fraud perpetrated by fake or non-existent charities. Many of the
internal fraud risks against charities are similar to those risks
identified for any public or private sector organisation. There are
also a number of fraud types specific to the charity sector
including the impersonation of street collectors, falsification of
grant applications, skimming of collection boxes, theft of
inventory / donated items and the abuse of charity status to avoid
paying tax.
Cheque fraud - According to Financial Fraud Action UK, cheque fraud
cost the UK banking industry £30 million in 2009, a reduction of 29
per cent (or £12 million) from figures reported for 2008 following
year-on year increases in 2007 and 20088.
Forged cheques (a genuine cheque that has been stolen and used by a
fraudster with a forged signature) still accounts for the largest
area of loss - £16m.
There have also been reductions in counterfeit cheques
(manufactured cheques to look like genuine cheques) and
fraudulently altered cheques (genuine cheques where alterations
have been made to the value before being paid in) resulting in
losses of £5 million and £9 million respectively during 2009.
Fraud glossary
Council tax fraud - Local authorities collect around £26 billion a
year in council tax in England alone. Council tax provides local
authorities with around a quarter of funding for council services
such as schools, libraries and social care. There are a number of
discounts or exemptions that can be claimed to reduce the amount of
council tax payable for each household.
The most frequently claimed discounts are single person discount,
second home ownership and non-occupancy. The most common exemptions
claimed are for student occupancy, repossessed properties and
properties deemed unfit for habitation.
Grant fraud (public sector) - A grant is an award of financial
assistance paid to eligible recipients for a specified purpose.
There are different types of public sector grants paid out to
individuals, businesses, charities and not for profit
organisations. Grant-in-aid is also paid out by the public sector
to non-departmental public bodies (NDPB), executive agencies and
public corporations.
Fraud risks within grant spending depend on various factors such as
the type of grant recipient, the purpose of the grant, the nature
of the scheme and the scale of the award. For example, funds paid
to NDPBs for major capital projects are likely to be at much lower
risk from fraud than grants paid to individuals or less well
established groups. Grants account for around 40 per cent of
government spending; this includes social benefit expenditure.
Housing tenancy fraud - Housing tenancy fraud is the use of
social housing by someone who is not entitled to occupy that home.
It includes people who submit false housing applications, unlawful
sub-letting and tenancy succession fraud.
Identity fraud - Identity fraud occurs when an individual‟s
personal information is used by someone else without their
knowledge to obtain credit, goods or other services fraudulently.
Measuring the financial impact from identity fraud is challenging,
partly because there is no standard definition of identity fraud
but also due to the fact that identity fraud is an enabler rather
than a specific fraud type.
Insurance fraud – The UK insurance industry is the largest in
Europe and the third largest in the world accounting for 11 per
cent of total worldwide premium income.
The insurance market is divided into two categories: general
insurance (i.e. motor, property, accident and health) and long-term
insurance (i.e. life and pensions). Long-term insurance accounts
for the majority of the insurance market, with total net premiums
of £131 billion, compared to £34 billion for the general insurance
market.
Insurance fraud is where a claimant knowingly submits false,
multiple or exaggerated insurance claims in order to receive
insurance payouts to which they are not entitled. It may also
involve the deliberate destruction of items or property in order to
claim on insurance. Insurance fraud is often opportunistic in its
nature. However, in recent years there has been a significant
increase in organised insurance fraud, which is often more complex
and targeted at specific types of insurance.
Mass marketing fraud - The term „mass marketing fraud‟ is wide
ranging and captures a number of different types of fraud.
Whether committed via the internet, through telemarketing, mail or
at mass meetings, it has two elements in common. Firstly, the
criminals who carry out mass marketing fraud aim to defraud
multiple individuals to maximise their criminal revenues. Secondly,
the schemes invariably depend on persuading victims to transfer
monies to the criminals in advance, and on the basis that promised
goods, services or benefits will follow. Needless to say the
promised goods, services or benefits never existed and will never
be delivered.
Many fraudsters use generic, well-known fraud templates, simply
recycling and updating schemes that have proven successful in the
past. The most effective and lucrative scheme variations are often
widely replicated, as criminals aim to capitalise on victims‟
delayed recognition of fraudulent solicitations. Because of this,
there are many different types of mass marketing fraud.
Examples of mass marketing fraud:
- „419‟ advanced fee fraud (so called after the Nigerian criminal
code pertaining to fraud). Involves the enticement of victims with
promises of immediate and enormous wealth. One of the most common
419 frauds relates to funds transfer schemes, where the fraudster
claims to need the victim‟s financial assistance to transfer or
embezzle money from a foreign country or company, in exchange for a
portion of the stolen funds.
- Romance fraud (also known as „dating fraud‟). Targets users of
internet dating and social networking sites by feigning romantic
intentions towards a victim to secure their trust and affection.
The fraudster uses the gained affection and trust to solicit money
from the victim, either obtaining money directly from them (for
example, asking to send money to pay for travel documents, airline
tickets, medication and hospital bills etc).
- Recovery fraud. Targets former victims of mass marketing frauds.
The victim is contacted by the fraudster who poses as a legitimate
organisation, claiming that they can apprehend the offender and
recover any monies lost by the victim, in exchange for a small fee.
If the victim responds, the fraudster will ask for various fees,
such as release and administration fees. The fraudsters may also
ask the victim to provide details of their bank account so they can
pay the money into it. They will then use this information to empty
the account.
- Foreign lottery and sweepstake fraud. These are schemes which
target individuals with false promises of money, case prizes or
valuable items, provided that the victims first purchase certain
products or make advance payments of fictitious fees and
taxes.
- Premium rate telephone fraud. The victim receives a letter,
mobile text message or automated telephone message informing them
that they have won a major prize; urging them to telephone a
premium rate number to find out what they can claim. Calls to the
number are charged at a premium rate and victims are encouraged to
stay on the line for
several minutes. When the prize is claimed, it turns out to not
exist or to be a cheap „give away‟ item. A recent variation of this
fraud involves calling cards being left saying that a delivery or a
parcel was attempted, asking the victim to call a number in order
to re-arrange delivery of the parcel. In reality, the victim is
calling a premium rate number in order to claim a parcel which
turns out to not exist.
- High risk investment fraud. Victims are contacted and offered the
opportunity to invest money into things like shares, real estate,
fine wine, gemstones, coins, ventures, art or other items of „rare‟
high value with the promise that these items will significantly
increase in value. What is offered either does not exist or is
significantly over-priced, high risk and difficult to sell
on.
- Career opportunity. This involves victims being offered the
opportunity to enhance their career by signing up with an „agency‟
or „company‟ (for example, a publishing or modelling agency). The
victim is duped into paying a fee or fees up front, after which
very little, if any, assistance is given by the „agency‟ or
„company‟.
- Emergency assistance schemes. Where fraudsters (sometimes posing
as a family member or close friend) contacts the victim with
requests for urgent financial assistance for example by claiming
that a family member was arrested overseas and requires bail money
or that a friend has had an accident on holiday and needs funds for
emergency medical expenses.
- Pyramid schemes (sometimes known as chain letter scams).
Advertised through mailings, newspapers, the internet or via word
of mouth. The victim is asked to pay to become a member of a scheme
which promises large commission earnings if they recruit others to
the scheme. If enough new members join, the pyramid grows, possibly
enabling some members to make money. Inevitably, however, the money
runs out and those at the bottom of the pyramid scheme lose their
investment.
- Psychic and clairvoyant schemes. Victims are contacted by a so
called „psychic‟ or „clairvoyant‟ with offers to make predictions
of events that will change the victims‟ life, provided that the
victims pay in advance.
Motor finance fraud - Types of motor finance fraud include
application fraud (where a customer gives incomplete or inaccurate
information to a lender), conversion fraud (the fraudulent sale of
a vehicle which does not belong to the seller or on which money is
still owed) and first party fraud (where a customer makes their
loan repayments using, for example, a false credit card).
National Savings and Investments fraud - National Savings and
Investments (NS&I) is an Executive Agency of the Chancellor of
the Exchequer. They are one of the largest savings organisations in
the UK with almost 27 million customers and over £98 billion
invested, accounting for approximately nine per cent of the UK
savings market. NS&I attracts funds from individual UK savers
for the purposes of funding the Government‟s public sector
borrowing requirement. Because NS&I are underwritten by HM
Treasury, NS&I fraud loss is considered to be a loss to the
public sector.
The majority of these fraud losses were the result of account
takeover i.e. someone pretending to be the account owner in order
to withdraw or transfer funds.
Online banking fraud - According to Financial Fraud Action UK, in
2009, online banking fraud losses increased from £53 million in
2008 to £60 million, an increase of 14 per cent. This increase is
largely due to criminals using more sophisticated methods to target
online banking customers through malware, which targets
vulnerabilities in customers‟ PCs, rather than the banks‟ own
systems which are more difficult to attack. There were also more
than 51,000 phishing incidents recorded during 2009 – a 16 per cent
increase on the amount seen in 2009. More than half of all internet
users bank online, with more than 24 million adults accessing at
least one online bank account.
Online ticket fraud - Ticket fraud occurs when victims purchase
tickets for a music, sport or theatre event which do not
materialise. These tickets are purchased from fake ticketing
websites and through online auction and shopping sites.
Organised crime (fraud) - Fraud is a significant element of the
overall organised crime threat, either perpetrated by organised
crime groups (OCGs) as a primary activity, or as an enabler/funding
device for other serious crimes.
Patient charges fraud - NHS patient charges fraud occurs when
patients falsely seek exemption from NHS charges or falsely claim
entitlement to free services, for example, patients falsely
claiming to be in receipt of income support in order to avoid
paying the NHS prescription charge.
Payroll and recruitment fraud - Payroll fraud can occur when
unauthorised changes are made to payroll systems, such as the
creation of false payroll records or unauthorised amendments such
as changes to salary payments or allowances. Recruitment fraud
occurs when false information is provided in order to gain
employment, for example by lying about employment history and
qualifications or providing false identification documents such as
false documentation demonstrating the right to work in the
UK.
Pension fraud - Pension fraud can occur when relatives fail to
notify the pension provider about the death of a relative / friend
and continue to cash pension payments. It can also occur when
pensioners fail to notify the pension provider they have had a
change in circumstances which would affect the value of their
pension, for example returning to work once retired or moving
abroad.
Plastic card fraud - Over 11 billion transactions were made on UK
cards in 2009, with spending on UK cards amounting to £396
billion.
Cardholder not present fraud is the theft of genuine card details
that are then used to make a purchase over the internet, by phone,
or by mail order.
Counterfeit card fraud is a fake card using compromised details
from the magnetic stripe of a genuine card.
Others are lost and stolen cards, card ID theft and mail
non-receipt
Procurement fraud - Procurement fraud is any fraud relating to the
purchasing of goods and services. It covers the entire
procure-to-pay lifecycle, including fraud in the tender / bidder
selection and contract award stages (for example, illicit cartel
activity or bribery of an official to influence the tendering
process); as well as fraud occurring during the life of the
contract (for example, false, duplicate or double invoicing).
Procurement fraud can occur with or without the collusion of an
employee within an organisation (sometimes referred to as an
„insider‟).
Rental fraud – Rental fraud is a type of advanced fee fraud where
would-be tenants are deceived into paying an upfront fee to rent a
property which turns out to not exist or already be rented out.
Reports made to Action Fraud have highlighted the prevalence of
rental scams in the last 12 months. In October 2010, Shelter (a
housing and homelessness charity) carried out an online survey
looking at the number of people who have been the victim of a scam
involving a private tenancy or landlord. The YouGov research
estimated that 946,000 people have been the victim of rental scams
in the last three years, equating to around 315,000 victims each
year.
Staged/induced motor vehicle accident fraud (organised) – Staged
motor vehicle accidents are an example of organised insurance
fraud. They occur when two or more fraudsters deliberately crash
their vehicles into each other with the intention of making
fraudulent insurance claims for replacement vehicles and / or
injury compensation. Induced motor vehicle accident fraud is where
the fraudster deliberately causes an accident by inducing an
innocent motorist to crash into their vehicle.
Student finance fraud – Financial support is available from the
Government to support eligible students studying on an approved
Higher Education course. The Student Loans Company (SLC) is
responsible for administering government-funded loans and grants to
students throughout the UK. If the student is studying on a
qualifying NHS funded course, student funding is administered by
the NHS Business Services Authority (NHS BSA). Student finance
related fraud can occur when applicants provide false or misleading
information when applying for student funding, or deliberately fail
to notify the relevant awarding authority of changes in their
circumstances. For example, full household income may not be
disclosed in order to gain more support, or a student may fail to
notify the
relevant awarding authority of their withdrawal from a course,
which results in student finance continuing incorrectly.
Tax credits fraud – False information, not notifying changes for
Child Tax Credit and Working Tax Credit - introduced in 2003 to
provide support to parents returning to work, reduce child poverty
and increase financial support for all families. Tax Credits are a
flexible system of financial support designed to deliver support
when a family needs it, tailored to their specific circumstances.
HM Revenue and Customs (HMRC) administers Tax Credits.
Tax fraud - „Evasion‟ arises where individual or corporate
customers deliberately omit, conceal or misrepresent information in
order to reduce their tax liabilities. Research has shown that a
minority are willing to break the law to avoid paying their fair
share of tax. This could be an individual concealing sources of
income or a company suppressing its turnover.
Individuals in the hidden economy behave in a range of different
ways, from employees who do not report other sources of income
(known as „moonlighters‟) to those who fail to declare any taxable
activity or income (known as „ghosts‟).
Criminal attacks on the tax system involve co-ordinated and
systematic attacks by organised criminal gangs. Examples include
Missing Trader Intra-Community (MTIC) fraud and the use of false
identities to obtain tax repayments.
Telecommunications fraud – Telecommunications fraud involves the
theft of services or deliberate abuse of voice and data networks.
Some examples of types of telecommunications fraud are subscription
fraud (the use of a false identity to acquire telecommunication
services and or equipment), international revenue share fraud (the
manipulation of international premium rate telecommunication
services for financial gain) and box breaking (obtaining and
selling on subsidised telecommunication equipment such as mobile
phones).
Telephone banking fraud - Customers being duped into disclosing
security details through cold calling or fake emails, which
criminals then use to commit fraud.
Television licence fee evasion - There are around 25 million
licences currently in force in the UK, with collected television
licence fee revenues of £3.6 billion during 2009-10. The BBC
calculates fraud losses resulting from licence fee evasion by
comparing theoretical licence fee income with actual amount
collected. During 2009-10, the BBC estimates that £196 million was
lost as a result of licence fee evasion.
Fraud glossary
Vehicle excise fraud - Not having a tax disc. The Department for
Transport (DfT) produces annual estimates relating to vehicle
excise duties, calculated by using extrapolations against the
outcome of 1.5 million vehicle licence checks carried out
throughout the UK. Latest figures published by the DfT have shown
predicted losses of £46 million in England, Scotland and Wales for
2010-11.
Examples of recent frauds
August 2011 – bribery, misconduct in public office and perverting
the course of justice
Court clerk first to be prosecuted under Bribery Act
A London magistrates‟ court employee has become the first person to
be prosecuted under the new Bribery Act.
Munir Yakub Patel, an administrative clerk at Redbridge
Magistrates‟ Court in Ilford, London, faces a charge under Section
2 of the 2010 Act for requesting and receiving a bribe intending to
improperly perform his functions.
It is alleged that Patel promised an individual summonsed for a
motoring offence that he could influence the outcome of the
criminal proceedings in exchange for £500, on 1 August 2011.
August 2011 – theft and fraud – Wolverhampton
School finance manager stole £269,000
A trusted finance manager stole more than £250,000 from the primary
school where she worked. Kerry Smith wrote cheques out to herself
from the school.
August 2011 – Manchester – abuse of position
School business manager brought in to tackle school‟s £2million
deficit ... steals £120,000 to pay off his debts.
March 2011 – credit card, mortgage, bank – police employee
A Monmothshire woman who took part in a £1 million credit card,
bank and mortgage fraud with her partner was sacked from Gwent
Police, it emerged following her sentence.
As reported in yesterday's Argus, Sarah Harris, 37, and partner
Bryan McNaught, 44, were sentenced for their six-year campaign of
fraud in which they posed as high-earning barristers and football
agents.
During her sentencing, it emerged Harris worked as an administrator
at Gwent Police while her and McNaught were scamming £1,063,933, of
which she was responsible for £538,000.
March 2011 – Aberdenshire social worker
A disgraced social worker who stole thousands of pounds‟ worth of
household goods and luxuries bought for needy families and disabled
children was jailed for 28 months yesterday. Jennifer Stephen
furnished her home at Peterhead with items she had ordered
fraudulently on behalf of local people living in
near-poverty.
The 47-year-old made dozens of false claims between 2005 and 2008
while she was employed by Aberdeenshire Council as team manager at
Peterhead in charge of children and families.
The mother-of-four was sacked from her £37,000-a-year post
following an internal investigation in 2009.
March 2011 – dentist – false qualifications – fraud, forgery
Her deception was uncovered amid claims she had removed the wrong
teeth from a patient.
March 2011 – fake Liverpool vicar
Police have arrested a man suspected of posing as a vicar and
stealing thousands of pounds meant for the most vulnerable.
George Christopher Gordon, 50, allegedly siphoned off European
Social Fund grant money to support local voluntary groups.
January 2011 – London Philharmonic – abuse of position
Weak financial controls delayed discovery of embezzlement by
charity's finance director, says report by the watchdog. Weaknesses
in the London Philharmonic Orchestra‟s financial controls prevented
the charity from detecting a fraud that cost the charity an
estimated £2.1m, according to a report today from the Charity
Commission.
A woman who admitted working as a dentist in hospitals, despite not
being qualified, has been jailed.
Vinisha Sharma, 37, of Willenhall, West Midlands, admitted forging
qualifications and earning £230,000 by deception and was jailed for
three years.
She wrongly claimed to have a degree from the Sri Guru Ram Das
institute in India, Wolverhampton Crown Court heard.
Sharma admitted seven counts of fraud and forgery in September last
year.