1). Describe at least three supertrends that are occurring in business that are likely to result...

1). Describe at least three supertrends that are occurring in business that are likely to result in changes in many industries. Provide an example of each.

2). Define conflict and distinguish between dysfunctional conflict (bad) and functional conflict (good). Second, imagine that you manage a high-volume bar/restaurant with many different types of employees: servers, hosts and hostesses, bartenders, bussers, cooks, porters, and so on. Explain two types of dysfunctional conflict that you might encounter in the restaurant, as well as two types of functional conflict. How would you resolve the dysfunctional conflict and use the functional conflict to the advantage of the employees and the restaurant?

Expert Solution

A1.

Change is constant in any aspect of life, be it personal or professional. Similarly, any industry has to keep up with trends to be relevant. Let us look at some of the trends which have high prospects of shaping up the future business environment.

a) Emphasis on freelancers - With the advent of technology and ease of working remotely, more and more companies are hiring freelance workers to perform their jobs rather than developing a traditional human resource. This helps the company in scaling up or down their workforce to meet the demand of the business without any limitations of the traditional workforce.

b) Artificial intelligence - To know more about the consumers, their habits and preferences, artificial intelligence is providing accurate and reliable data that helps companies in promoting their products and investing in future product development more efficiently. Companies now know more about the demand and future needs of the consumers. This trend is fast becoming the most accepted norm of consumer research in the business world.

c) Coworking - Real estate prices have grown exponentially int he last few years. This has increased the operating expenses of the company to a large extent. More companies are sharing their office spaces with other companies to reduce utility expenses and to share high-quality technology between them. This has helped smaller companies to get technological benefits which would not have been possible earlier.

keosha answered 5 months ago

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