In: Operations Management
Apply the following theories to solve this case: Utilitarian (act and rule), deontological and virtue theories. Rachel works as a Quality Assurance Engineer at a large electronics company. She is responsible for the final testing of her company’s servers and is part of a team which decides when new products will be shipped to distributors for sale.Rachel’s company has a contract with another company which makes the chips which are incorporated into the servers Rachel’s company makes. The business model for this product is to release a new generation server approximately every six months, meaning Rachel has a limited timeframe to conduct her Quality Control tests.Because there is such a short amount of time between the release of each next new product, the Quality and Assurance department cannot perform every possible test on the servers to ensure they are defect free. Rachel will not ship a product if there is any possibility that the server could malfunction and cause physical harm to the customer. However, she will ship a product that has a higher likelihood of failure resulting in data loss for the customer, because she knows that if she doesn't, her company's competitor will. Is this an ethical way to conduct business?
Utilitarian speculation.
Is an ethics to which action is right if it will by and large
development euphoria, and it isn't directly in case it will by and
large produce inverse of happiness.it is also the most generally
perceived approach to manage moral deduction used in
business.
Deontological theory.
In thinking moral theory that place special compliment on the
association among commitment and significant nature of human
actions.the term deontology got from Greek Deon suggests commitment
and logos infers science. In delogical ethics movement is seen as
morally extraordinary taking into account certain properties of the
action itself, not in the light of the fact that aftereffect of
action is deontological ethic holds that likely a couple of
exhibits is morally necessary paying little brain to repercussions
for human government help.
Uprightness ethics.
Uprightness ethics is a broad term for hypotheses that underline
the activity of character and virtue in moral perspective rather
than either doing one's duty or acting to acknowledge extraordinary
outcomes. A reasonability ethnist inclined to give this kind of
good advice." Act as an optimistic individual would act in your
situation” .
As I might want to think Defining above theories, I reason
that,they are cooperating in an ethical way.