Question

I need a annual shareholder letter 800-1000 words as a CEO in response to the COVID-19 crisis and how my company (a made up business) will handle business in this new reality.

Answer 1

Dear Clients,

We understand we are confronted with an extraordinary state of affairs as we deal with the international COVID-19 pandemic. Never have we confronted an event that has concurrently impacted the whole international populace so profoundly.

we take world enterprise continuity and worker security very seriously. We desire to reassure our purchasers that the Intrado offerings they depend upon will proceed to function uninterrupted. We recognize that our purchasers will have extra reliance on our carrier for the duration of this duration and may also want greater potential than normal.

Our commercial enterprise continuity plans are in the vicinity to protect the continuation of offerings to our world patron base all through this pandemic. Our infrastructure and staffing have been engineered to be pretty resilient and bendy to assist our operations even in the face of giant world challenges. We are following regional and neighborhood tips and recommendations to guard the security of our personnel. Additionally, our colleagues can work remotely to make certain they are capable to aid our customers as normal.

Our client carrier centers, and our information centers, are in more than one place throughout the Globe unfold between the Americas, EMEA, and APAC. All websites are interconnected with the aid of resilient world networks. Multiple situations of our voice, meeting, and contact core options are maintained throughout these regions, including also redundancy. In the match that any infections are skilled using our team, every web page has its continuity and contingency plans to make a certain continuation of offerings to our client base by our world network. We have brought extra capability for our customers and colleagues to make certain we can assist this extraordinary situation. We have additionally improved our ability and balance monitoring so we well-timed and precisely be aware of our usage, and can act swiftly if needed. Additionally, we have enforced more suitable IT alternate administration so that solely fundamental adjustments are implemented.

Our Crisis Management Team (CMT) is main our effort globally to make sure the velocity and consistency of motion to deal with consumer and colleague issues. We apprehend our purchasers be counted upon us and may additionally face a multiplied want to leverage our options to decorate their commercial enterprise continuity plans and allow their worker base to work remotely. Rest guaranteed the Intrado systems and community are scaled to cope with the extra extent that you may also require to assist your increasing needs.

We will proceed to display the scenario and make fantastic adjustments, if necessary, to furnish seamless carrier for all our clients.

XXX,

President & Chief Executive Officer,