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In: Operations Management

Case – Recreational Park Project The public has recognized the benefits of recreation and parks as...

Case – Recreational Park Project

The public has recognized the benefits of recreation and parks as essential to their health and quality of life. A recent survey conducted in 2016 found that the construction of more recreational facilities was a top priority among residents in Lazarette Town (in the Caribbean).

As such, the town council in Lazarette, with the help of other key stakeholders, has sourced and secured three (3) million dollars of grant funds from the Caribbean Wellness Community (CWC) for the development of a mini outdoor recreational park on three (3) acres of land donated by a benevolent resident of the town.

The park will contain sporting facilities among other recreational facilities (e.g. walking trails, children playground, tennis court, basketball court, work out stations, benches, shower facilities, rest rooms etc.). All major key stakeholders and sponsors have unanimously agreed that that the facility should cater for residents of all ages. Additionally, a group of minority stakeholders has expressed their requirements of having an eco-friendly and climate resilient facility. The park should be completed and ready for use by 2022, i.e. the project duration should not exceed two years.

To ensure that the project is completed on time, within scope and on budget, the funding agency and the Lazarette Town Council require that a dedicated and knowledgeable project team is assigned to the project. CWC has expressed the need for the project deliverables to be of ‘high’ quality to guarantee stakeholders’ satisfaction and safety. The CWC requires that ‘tight’ procurement processes should be followed to ensure transparency, accountability and economy. It is anticipated that most of the goods, works and services for building the park will be procured from vendors, suppliers and contractors in the town. In addition, CWC has detailed the need for both positive and negative projects risk to be properly managed throughout the project.

In response to CWC implied and expressed requirements, the Lazarette Town Council has selected and appointed your team to provide project management services for the Recreational Park Project. As a proactive team, your team has decided to use ‘best practices’ in project management to plan project activities and get approval from key project stakeholders before constructing or building the facility. Give the type and nature of the project, the intention is to use a traditional/waterfall approach to project management activities instead of the largely popular and contemporary agile methodology used other industries.

Your team understands the value of planning before doing, and the council’s concerns of not losing the grant funding from CWC. In addition, your team is keen on building a good reputation in the

town. With a can do attitude and the need to increase the chances of the project success, the project management team (your 5-member group) is determined to ensure that the team utilizes the ‘best practices’ for planning, executing and controlling this valuable community based project.

1. Justify the need to effectively manage quality for the project.

Solutions

Expert Solution

Answer 1:

After going through the given scenario of Recreational Park Project, the need to effectively manage the quality for the project can be justified as follows:

· The very first reason to maintain high quality in project is safety. As the project will attract residents of all ages it is extremely important to ensure safety of these residents. As mentioned the recreational park project will include several facilities like walking trails, children playground, tennis court, basketball court, work out stations, benches, shower facilities, rest rooms etc. It important to ensure that residents are safe while utilizing these facilities.

· Apart from safety yet another reason effectively managing the quality of the project is to ensure stakeholders’ satisfaction. Stakeholders demand that their funds are utilized in ‘high’ quality project. Quality will ensure that stakeholders need and expectations are met this in turn will ensure good and long term relationship with stakeholders.


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