In: Operations Management
ANSWER : Without any doubt, effective communication is one the top qualities that a strategic leader must have but in my opinion, listening is one of the most salient qualities of a good strategic leader. Communicating and listening are simply two sides of the same coin. Effective listening skills help in building morale of employees and they feel their voices are being heard. You may have a great vision and you are also able to effectively communicate your vision to your team members but if you are not able to listen carefully and effectively respond to your team member's questions and concerns then they will feel detached from your vision and may not put their best foot forward and the main objective of strategic leadership which is strategic productivity is likely to suffer. Strategic leaders must understand the views and feelings of his subordinates and make decisions after considering them.