In: Operations Management
OBJECTIVES
1. To demonstrate individual differences in job expectations.
2. To illustrate individual differences in need and motivational structures.
3. To examine and compare extrinsic and intrinsic rewards as determined by Herzberg’s Two Factor Theory
What I Want from My Job
INSTRUCTIONS
1. Determine what you want from a job by circling the level of importance of each of the following job rewards and place
an E (Extrinsic) or I (Intrinsic) in the first column identifying each reward as Hygiene (Extrinsic) or Motivation (I) based on Herzberg’s Two Factor Theory.
2. Answer Questions # 1-3
Identify (E) or (I) |
Very Important |
Important |
Indifferent |
Unimportant |
Very Unimportant |
|
1. Advancement Opportunities |
5 |
4 |
3 |
2 |
1 |
|
2. Appropriate company Policies |
5 |
4 |
3 |
2 |
1 |
|
3. Authority |
5 |
4 |
3 |
2 |
1 |
|
4. Autonomy and freedom on the job |
5 |
4 |
3 |
2 |
1 |
|
5. Challenging work |
5 |
4 |
3 |
2 |
1 |
|
6. Company reputation |
5 |
4 |
3 |
2 |
1 |
|
7. Fringe benefits |
5 |
4 |
3 |
2 |
1 |
|
8. Geographic location |
5 |
4 |
3 |
2 |
1 |
|
9. Good co-workers |
5 |
4 |
3 |
2 |
1 |
|
10. Good supervision |
5 |
4 |
3 |
2 |
1 |
|
11. Job security |
5 |
4 |
3 |
2 |
1 |
|
12. Money |
5 |
4 |
3 |
2 |
1 |
|
13. Opportunity for self-development |
5 |
4 |
3 |
2 |
1 |
|
14. Pleasant office and working conditions |
5 |
4 |
3 |
2 |
1 |
|
15. Performance feedback |
5 |
4 |
3 |
2 |
1 |
|
16. Prestigious job title |
5 |
4 |
3 |
2 |
1 |
|
17. Recognition for doing a good job |
5 |
4 |
3 |
2 |
1 |
|
18. Responsibility |
5 |
4 |
3 |
2 |
1 |
|
19. Sense of achievement |
5 |
4 |
3 |
2 |
1 |
|
20. Training programs |
5 |
4 |
3 |
2 |
1 |
|
21. Type of work |
5 |
4 |
3 |
2 |
1 |
|
22. Working with people |
5 |
4 |
3 |
2 |
1 |
QUESTIONS
1. Which items received the highest and lowest scores from you? Why?
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2. Were more response differences found in intrinsic or in extrinsic rewards?
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3. What are the implications for managers in trying to create rewards that motivate?
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Two factory Therory
Herzberg concluded that there are certain factors that tend to be consistently related to job satisfaction and on the hand , there are some factors, which are consistently related to job dissatisfaction. the last of job conditions, he referred to as MAINTENANCE OR HYGIENE factors and the first job condition as MOTIVATIONAL FACTOR'S. The motivational factors are intrinsic in nature and the hygiene factors are extrinsic in nature.
1. Hygiene factor ( or maintenance factors )
2. Motivational factors
It conciuded that today's motivational factors are tomorrow's hygiene factor. because once a need is satisfide, it stips influencing the benaviour.
[ 1 ]. Job Security ( Hyhiene factor )
[ 2 ].
1. Authority - Highest score. Becouse, if i got an autority to do a particular job, i have full freedom in that things. that means no buddy handind my job
Tyep of work - Lowest score. If i get job security and authority, it is less improtant the tyep of work. authority and job security motivated me to do any tyep of job.
2. Today's Motivational factors are tomorrows hygiene factors. Because onece a need is satisfied, it stops influencing the behavior. further, one person's hygiene maybe another person's motivator, because motivation is also influenced by the personality characteristics of individuals.
3. The needs and wants of the humanbeings are unlimited. firstly the manager satisfy the basic need of the employye and upgrade the motivational level.
#. Shashi K. Gupta, Rosy Joshi.(2019) ORGANISATIONAL BEHAVIOUR. Kalyani publication.
#. www.google.Com