In: Operations Management
Due to the COVID-19 crisis, what is the impact of online grocery business? Can you provide 4 ideas to companies in the U.S food industry that you believe would help address the challenges and opportunities?
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As the covid-19 crisis has study increased all over the world it has not only impacted the business industry but also impacted the online grocery business. Out of anxiety and other problems people have started stocking up the basic necessary items. E-Commerce purchases have increased initially For the virus protection category of products like hand sanitizers, masks, and antibacterial sprays, gloves, and other equipment have risen by 815%, according to a recent report. It is also seen that people have started stalking up the medicines online due to the the increasing fear of virus as people are feeling the need to self quarantine. According to a recent report, it was also seen that people have started stocking up toilet papers and that increased the demand by 185%. Also, it's been notice that due to the need of self Quarantine people have started buying grocery material from nearby retail stores so nobody moves in or out of there homes to accepte deliveries. Moreover, many online grocery stores have stopped delivering the parcels or accepting orders because of transportation beings stopped.
4 ideas to companies in the US food industries are as follow:
-it's important for the food industry to accept orders which are are utmost important and necessary. This will help people fight covid-19.
-due to the lockdown and self quarantine, many people or daily wages are jobless, so this is the opportunity to the US food industry to help buy grocery material to daily wages and increase their goodwill.
-also, companies can start delivering food items through contactless deliveries where package is delivered to the doorstep without me contacting the customer and after some hours customers can pick the parcel as and when comfortable.
-focus on satisfying the customer's needs at this point in time so that it adds value to the company's success in the future.