In: Nursing
A PM’s ability to achieve a successful outcome can be impacted by the lack of standardization of project management processes. This case study is designed to help you understand the importance of the standardization of project management practices and identify ways you can influence the use of standard processes to determine what the potential problems and solutions might be. You are a program manager who has been asked to implement a new electronic health record (EHR) to help meet new regulatory guidelines. You are enthusiastic about your role but have concerns about the lack of project management processes in your organization. You fully understand the ramifications of failure with the implementation, and so you are looking for ways to mitigate issues with a large number of departments involved. You know that an EHR needs to be focused on patient care, quality, and business and clinical workflows. A multidisciplinary implementation team needs to be assembled and must include clinicians and IT and operational staff. Training for staff at all levels is required. IT will need to be engaged to customize templates and workflows. The organization is unsure what value having one EHR will provide, so communication about benefits of such a system is important. You have a good relationship with external organizations who have implemented their own EHRs. You are planning a meeting with some of them to see what you can glean from what they learned, during implementation. You need to effectively define the scope of work your project teams are expected to deliver. You are constrained by availability of clinical resources and related funding. You are told that both of these are not flexible, and your sponsor emphasizes the political nature of the situation. She asks for your input on how to best deal with these constraints from a project management perspective.
1. What do you propose to your stakeholder as possible solutions to the resource constraint issue? What might be project risks if resources are constrained?
2. How would you implement project management processes in your project even if they are not yet systemwide?
3. What would your first steps be to implement project management in this EHR initiative?
4. If there is resistance to the use of project management techniques, how might you influence stakeholders on adopting these processes?
5. Discuss why some healthcare organizations continue to underutilize formal project management practices.
6. What effects will a fully implemented project management methodology likely have on an organization? How might this impact the budget?
7. Hospitals are separated into many specialized departments that respond differently to project management. Discuss different aspects of an ideal healthcare organization that could be enhanced through project management.
What do you propose to your stakeholder as possible solutions to the resource constraint issue? What might be project risks if resources are constrained?
The scheme sponsor, usually a decision-making in the association with the expert to allocate possessions and impose results concerning the assignment, is a stakeholder. The client, subcontractors, contractors, and sometimes even the administration are stakeholders. The project director, project squad memberships, and the bosses from other subdivisions in the group are investors as well. It’s significant to classify all the stakeholders in your scheme frank. Separating out significant stakeholders or their subdivision’s purpose and not determining the mistake pending well into the scheme could be a project killer.
How would you implement project management processes in your project even if they are not yet system wide?
Foremost, the quantity of shareholders that project directors must contract with safeguards that they will have a compound job supervisory their scheme through the lifecycle. Difficulties with any of these memberships can disrupt the project.
Additional, the project directors have to contract with persons external to the association as well as the internal atmosphere, positively more multifaceted than what a director in an internal setting faces. For instance, contractors who are late in transporting crucial portions may setback the project timetable. To complex the problematic, project directors normally have slight or no straight regulator over any of these persons.
What would your first steps be to implement project management in this EHR initiative?
-Mature in-depth strategies and major signposts that must be accepted by top organization throughout the preparation and enterprise phases of the scheme.
-Ask top organization related with your project for their info reportage needs and frequency.
-Advance a position reporting procedure to be dispersed on an arranged foundation.
-Keep them well-versed of project dangers and possible influences at all times.
If there is resistance to the use of project management techniques, how might you influence stakeholders on adopting these processes?
The scheme team is completed up of those individuals enthusiastic to the project or rented on a part time foundation. As development manager, you need to deliver management, course, and overhead all, the provision to team memberships as they go about achieving their errands. Employed carefully with the squad to solve difficulties can help you absorb from the squad and build relationship. Presentation your sustenance for the project lineup and for each associate will help you get their sustenance and assistance.
Here are some problems you may meeting in trade with project team associates:
-Since project team associates are rented and they don’t account to you, their urgencies may be somewhere else.
-They may be rearranging many projects as well as their full-time occupation and have trouble summit targets.
-Character battles may rise. These may be produced by changes in social panache or standards or they may be the consequence of some bad knowledge when people functioned composed in the historical.
-You may discover out about missed limits when it is too late to recuperate.
Discuss why some healthcare organizations continue to underutilize formal project management practices.
There are individuals who are at the similar level in the association as you and might or might not be on the project lineup. These individuals will also have a conferred attention in the produce. Though, they will have neither the management errands nor the answerability for the accomplishment or disappointment of the development that you have.
Your association with aristocracies can be obstructed by:
-Insufficient control over peers
-Radical directional or disruption
-Character battles or technical fights
-Envy since your peer may have required to principal the project
-Contradictory directions from your director and your peer’s boss
What effects will a fully implemented project management methodology likely have on an organization? How might this impact the budget?
Get the provision of your project guarantor or top running to authorize you as the project director with as abundant authority as conceivable. It’s significant that the sponsor makes it vibrant to the other team associates that their collaboration on project doings is predictable.
-Challenge your peer if you poster a conduct that appears dysfunctional, such as bad miming the development.
-Be unambiguous in inquiring for full sustenance from your peers. Position for recurrent evaluation conferences.
-Found goals and values of presentation for all team memberships.
Hospitals are separated into many specialized departments that respond differently to project management. Discuss different aspects of an ideal healthcare organization that could be enhanced through project management.
Interior clienteles are persons within the organization who are clients for developments that encounter the requirements of internal loads. The customer grips the control to receive or reject your effort. Primary in the association, the project director will essential to transfer, elucidate, and article project stipulations and deliverables. Afterwards the project commences, the project director must stay altered in to the purchaser’s apprehensions and subjects and save the customer conversant.
Shared hesitant chunks when commerce with internal customers comprise:
-A lack of clearness about exactly what the customer needs
-A deficiency of citations for what is required
-A lack of information of the customer’s association and functioning features
-Impracticable limits, finances, or stipulations demanded by the customer
-Indecision of the purchaser to symbol off on the scheme or receive accountability for choices
-Vicissitudes in project opportunity
To encounter the requirements of the purchaser, client, or proprietor, be unquestionable to do the subsequent:
-Study the client government’s slogans, philosophy, and commercial.
-Elucidate all scheme supplies and riders in a written arrangement.
-Stipulate a change process.
-Find the project manager as the principal opinion of infrastructures in the scheme association.