Question

telecommunications industry adapting to market demand

Answer 1

The outbreak of coronavirus (COVID-19) is causing global concern and economic hardship for businesses, consumers, and communities. Most of the companies across United Sates asking staff to increasingly do the work from home has boosted the consumption of data and trigger a sharp increase in the demand for virtual private networking and home broadband services. The situation is creating a fresh enterprise opportunities in revenue for the telecommunication industry. If the current situation on Covid-19 pandemic stays over the next few quarter there will be an increase in the data consumption, thus providing an opportunity for the telecommunications industry to monetise and grow the revenues. The telecommunications industry tends to be the biggest beneficiaries as the infrastructure of industry will ultimately be the main enabler for providing the virtual platforms to minimise the disruption in the business as social distancing is bound to provide the boost to virtual proximity

To minimize disruption in business, employees protection and serving the customers, the telecommunications industry need to take steps adapting to market demand to be able to adapt dynamically to rapidly changing business and consumer requirements, and local and global conditions. It must focus on surge in demand for data, complaints and queries of the customer, optimization of network, workforce management etc.