Question

In: Operations Management

Answer true or false on the following People are, not surprisingly, the most important element in...

Answer true or false on the following

People are, not surprisingly, the most important element in the performance of an organization, and managing their performance is an entire subject in itself.

True

False

On an individual basis, performance is usually measured and managed through a process of appraisal.

True

False

The relationship between customer measures and willingness to purchase is, in any case, often far from straightforward.

True

False

Financial results are backward-looking and unimportant although they influence investors, banks, customers and suppliers in their willingness to trade with the business.

True

False

Solutions

Expert Solution

Question no. 1 True. Managing human resource is indeed the most important element in any organisation and investment in human resource comes with high rate of return in terms of better efficiency, high morale, great skills and overall good performance. They are the medium through which organisational objectives are achieved. Employees efficiency and talent determines the pace and growth of an organisation.

Question no. 2 True. Performance appraisal is usually the most common method to determine an individual's understanding of the ogranisational goals and what is he/she doing to contribute towards accomplishing those goals.

Question no. 3 True. Customer's willgness to purchase is not straightforwad and is influenced by numerous factors such as product knowledge, percieved risk, value for money, product longetivity.

Question no. 4 False. Financial results are forward looking and very important because they look ahead with projections and help in planning. They help in making future changes to improve margins and profitabilty.


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