Question

Question : What are the benefits of searching for reviews or guides online before purchasing a product or buying services, and what are the pros and cons of using it.

Answer 1

Benefits of trying to find for the reviews and guides online before buying product or purchasing services are-

-Reviews help to trust the business more

-It delivers you the feedback of the product or service

-Positive/Negative reviews helps to make decision whether to shop for product or not

-You get to identify about people's experience of the product and service

What are pros and cons of using it?

Pros

-Reviews helps to study about products or service, as many people express their views about the product.

-It helps to derive exact value for money

-By construing customer reviews or guides one can decide which company is better and which is worst.

Cons

-Many customers or competitors intentionally post false reviews for the product and service

-Online products and services can't satisfy every customer. So, if you do not purchase the product because of the negative review then your decision might be wrong.

-Many companies purposely ask some people to post good reviews for their products and services, as getting good reviews helps to increase sales.