In: Operations Management
QUESTION 40
An even number of meeting participants is best because it allows for an equal number of people on both sides of a disagreement.
True
False
2 points
QUESTION 41
Manager M ichael Scott is deciding how to engage others. Michael should be clear about:
A. |
boundaries, such as rules, procedures and resource constraints |
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B. |
how the task should be completed |
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C. |
employee norms but not the specific roles that employees will play in tasks |
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D. |
All of the above |
2 points
QUESTION 42
You have decided to enforce a new policy on dating in the office. You reason that you should treat other employees the same way that you would like to be treated. Which ethical test are you employing?
A. |
Personal Gain Test |
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B. |
Moral Integrity Test |
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C. |
Cost-Benefit Test |
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D. |
Golden Rule Test |
2 points
QUESTION 43
Which of the following is NOT one of the five P’s of effective meetings?
A. |
Participants |
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B. |
Plan |
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C. |
Promotion |
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D. |
Perspective |
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E. |
Purpose |
2 points
QUESTION 44
To prevent groupthink:
A. |
the leader of the group should discourage team members from expressing deviant viewpoints. |
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B. |
the team should invite outside experts to listen to the rationale for the team’s decision and critique it |
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C. |
the team leader should express an opinion at the outset of the meeting to save time. |
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D. |
All of the above |
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E. |
None of the above |
2 points
QUESTION 45
According to the narrated power point presentation on ethics, the utilitarian approach:
A. |
focuses on one’s motives and character - consequences are irrelevant. |
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B. |
is problematic because it promotes “ends justify the means” thinking |
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C. |
is the approach that is most commonly used by American managers |
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D. |
a and b only |
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E. |
b and c only |
2 points
QUESTION 46
In providing resources so that others may accomplish their work, if individuals believe they have the resources they need to be successful and they have the freedom to pursue what they want to accomplish, you have fostered a sense of which dimensions of empowerment?
A. |
Self-efficacy and self-determination |
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B. |
Personal control and trust |
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C. |
Personal control and meaningfulness |
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D. |
Self-determination and meaningfulness |
2 points
QUESTION 47
Which of the following suggestions for providing effective team feedback is/are provided in the textbook?
A. |
Focus feedback on the emotional release it provides for you, rather than the value it may have for the receiver. |
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B. |
Focus feedback on inferences rather than observations and on judgments rather than descriptions. |
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C. |
Focus on giving advice rather than on sharing ideas and information. |
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D. |
All of the above |
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E. |
None of the above |
2 points
QUESTION 48
Which of the following consequences would NOT be expected when you foster empowered engagement?
A. |
high morale and motivation |
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B. |
stronger interpersonal relationships |
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C. |
more discretionary time |
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D. |
higher external locus of control when problems occur |
2 points
QUESTION 49
According to the textbook, problems with teams include:
A. |
compromising standards in order to get agreement from everyone |
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B. |
avoiding the many benefits of groupthink |
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C. |
moving through the norming stage before completing the storming stage |
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D. |
All of the above |
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E. |
None of the above |
2 points
QUESTION 50
What is the purpose of the best-self feedback process?
A. |
Provide individuals the opportunity to receive feedback about their strengths and unique capabilities |
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B. |
Provide individuals the opportunity to give the organization feedback when they are feeling at their best |
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C. |
Provide organizations the opportunity to increase individuals’ awareness of their traits and characteristics |
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D. |
Provide individuals the opportunity to give feedback about other peoples’ weaknesses and unique challenges |
Question 40
ANSWER : False
EXPLANATION : An even number of meeting participants is not at all best in disagreement. Small groups with an odd number of members tend to work better than groups with an even number of members. In odd number groups disagreement often implies swing vote, encourages the majority to tread more carefully.
QUESTION 41
ANSWER : D) All of the above
EXPLANATION : Michael Scott should clear about all these options. He never compromised in all these. Michael also encouraged his team to look outward. Additionally , compelling work should be clear, challenging and consequential.
Question 42
ANSWER: D) Golden rule test
EXPLANATION : The Golden rule is the principle operating others as you want to be treated. It can be considered an ethic of reciprocity. For example,the golden rule suggest that if you would like people to treat you with respect then you should make sure to treat them with respect too .
Question 43
Answer : C) Promotion
EXPLANATION : the five p's of effective meetings are :
1. Purpose
2. Participants
3. Process
4. Product
5. Preparation
Instead of the specific P's we can use .people, planning, perspective or progress.
Question 44
Answer : D) All of the above
Explanation : To prevent group think - eight step program for group think :
1. Require everybody in the gathering to assess thoughts fundamentally.
2. On the off chance that you are driving the gathering hush up about your assessments.
3. In the event that you are the gathering chief consider being absent.
4. Thoughtful group approach
5. Throughly analyze options
6. Get an outcast's point of view
7. Counsel an outside master
8. Select one individual at irregular to be the argumentative third party at each gathering.
Question 45 :
Answer : E) b and c only
Explanation : according to narrated power point presentation , utilitarian theory is the problematic because it promotes ends justify the means thinking. And it is the approach that is most commonly used by Americans managers.
Question 46
Answer : D) self determination and meaningfulness
In providing resources so that others may accomplish their work , if individuals believe their resources that they need to successful and they have freedom to pursue what they want .
Question 47
Answer) E None of the above
Explanation : feedback is a conversation about the learning that has occurred. It is always intended learning context .
Question 48
Answer ) : D
Explanation : Foster empowers engagement Motivates each other , build confidence , trust each other. It doesn’t match with external locus of control when problem occur.
Question 49
Answer ) : D) all of the above
Explanation : Accordingly problems with team includes all options
comprosing standards in order to get agreement from everyone
avoiding many benefits of groupthink
moving through the norming stage before completing the storming stage
Question 50
Answer : A)
Explanation : best self feedback process is all about for individuals not for organisations.
It provides individuals the opportunity to receive feedback about their strength and unique capabilities.
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