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In: Operations Management

QUESTION 40 An even number of meeting participants is best because it allows for an equal...

QUESTION 40

  1. An even number of meeting participants is best because it allows for an equal number of people on both sides of a disagreement.

    True

    False

2 points   

QUESTION 41

  1. Manager M ichael Scott is deciding how to engage others. Michael  should be clear about:

    A.

    boundaries, such as rules, procedures and resource constraints

    B.

    how the task should be completed

    C.

    employee norms but not the specific roles that employees will play in tasks

    D.

    All of the above

2 points   

QUESTION 42

  1. You have  decided to enforce a new policy on dating in the office. You reason that you should treat other employees the same way that you would like to be treated. Which ethical test are you employing?

    A.

    Personal Gain Test

    B.

    Moral Integrity Test

    C.

    Cost-Benefit Test

    D.

    Golden Rule Test

2 points   

QUESTION 43

  1. Which of the following is NOT one of the five P’s of effective meetings?

    A.

    Participants

    B.

    Plan

    C.

    Promotion

    D.

    Perspective

    E.

    Purpose

2 points   

QUESTION 44

  1. To prevent groupthink:

    A.

    the leader of the group should discourage team members from expressing deviant viewpoints.

    B.

    the team should invite outside experts to listen to the rationale for the team’s decision and critique it

    C.

    the team leader should express an opinion at the outset of the meeting to save time.

    D.

    All of the above

    E.

    None of the above

2 points   

QUESTION 45

  1. According to the narrated power point presentation on ethics, the utilitarian approach:

    A.

    focuses on one’s motives and character - consequences are irrelevant.

    B.

    is problematic because it promotes “ends justify the means” thinking

    C.

    is the approach that is most commonly used by American managers

    D.

    a and b only

    E.

    b and c only

2 points   

QUESTION 46

  1. In providing resources so that others may accomplish their work, if individuals believe they have the resources they need to be successful and they have the freedom to pursue what they want to accomplish, you have fostered a sense of which dimensions of empowerment?

    A.

    Self-efficacy and self-determination

    B.

    Personal control and trust

    C.

    Personal control and meaningfulness

    D.

    Self-determination and meaningfulness

2 points   

QUESTION 47

  1. Which of the following suggestions for providing effective team  feedback is/are provided in the textbook?

    A.

    Focus feedback on the emotional release it provides for you, rather than the value it may have for the receiver.

    B.

    Focus feedback on inferences rather than observations and on judgments rather than descriptions.

    C.

    Focus on giving advice rather than on sharing ideas and information.

    D.

    All of the above

    E.

    None of the above

2 points   

QUESTION 48

  1. Which of the following consequences would NOT be  expected when you foster empowered engagement?  

    A.

    high morale and motivation

    B.

    stronger interpersonal relationships

    C.

    more discretionary time

    D.

    higher external locus of control when problems occur

2 points   

QUESTION 49

  1. According to the textbook, problems with teams include:

    A.

    compromising standards in order to get agreement from everyone

    B.

    avoiding the many benefits of groupthink

    C.

    moving through the norming stage before completing the storming stage

    D.

    All of the above

    E.

    None of the above

2 points   

QUESTION 50

  1. What is the purpose of the best-self feedback process?

    A.

    Provide individuals the opportunity to receive feedback about their strengths and unique capabilities

    B.

    Provide individuals the opportunity to give the organization feedback when they are feeling at their best

    C.

    Provide organizations the opportunity to increase individuals’ awareness of their traits and characteristics

    D.

    Provide individuals the opportunity to give feedback about other peoples’ weaknesses and unique challenges

Solutions

Expert Solution

Question 40

ANSWER :   False

EXPLANATION : An even number of meeting participants is not at all best in disagreement. Small groups with an odd number of members tend to work better than groups with an even number of members. In odd number groups disagreement often implies swing vote, encourages the majority to tread more carefully.

QUESTION 41

ANSWER : D) All of the above

EXPLANATION : Michael Scott should clear about all these options. He never compromised in all these. Michael also encouraged his team to look outward. Additionally , compelling work should be clear, challenging and consequential.

Question 42

ANSWER:   D) Golden rule test

EXPLANATION : The Golden rule is the principle operating others as you want to be treated. It can be considered an ethic of reciprocity. For example,the golden rule suggest that if you would like people to treat you with respect then you should make sure to treat them with respect too .

Question 43

Answer : C) Promotion

EXPLANATION : the five p's of effective meetings are :

1. Purpose

2. Participants

3. Process

4. Product

5. Preparation

Instead of the specific P's we can use .people, planning, perspective or progress.

Question 44

Answer : D) All of the above

Explanation : To prevent group think - eight step program for group think :

1. Require everybody in the gathering to assess thoughts fundamentally.

2. On the off chance that you are driving the gathering hush up about your assessments.

3. In the event that you are the gathering chief consider being absent.

4. Thoughtful group approach

5. Throughly analyze options

6. Get an outcast's point of view

7. Counsel an outside master

8. Select one individual at irregular to be the argumentative third party at each gathering.

Question 45 :

Answer : E) b and c only

Explanation : according to narrated power point presentation , utilitarian theory is the problematic because it promotes ends justify the means thinking. And it is the approach that is most commonly used by Americans managers.

Question 46

Answer : D) self determination and meaningfulness

  In providing resources so that others may accomplish their work , if individuals believe their resources that they need to successful and they have freedom to pursue what they want .

Question 47

Answer) E None of the above

Explanation : feedback is a conversation about the learning that has occurred. It is always intended learning context .

Question 48

Answer ) : D

Explanation : Foster empowers engagement Motivates each other , build confidence , trust each other. It doesn’t match with external locus of control when problem occur.

Question 49

Answer ) : D) all of the above

Explanation : Accordingly problems with team includes all options

comprosing standards in order to get agreement from everyone

avoiding many benefits of groupthink

moving through the norming stage before completing the storming stage

Question 50

Answer : A)

Explanation : best self feedback process is all about for individuals not for organisations.

It provides individuals the opportunity to receive feedback about their strength and unique capabilities.

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