Question

What is the difference between an objective and subjective strength and weakness? Give examples of each type of strength and weakness in a health care organization.

Answer 1

	Objective	Subjective
Strength	These strengths are quantitative in nature. They can be measured and statistically analyzed Objective strength can influence a patient's decision in favor of the organisation Example - lower cost of a consultation Special discount for patients who are on a long term followup - dialysis,	The organization provides some unique facilities These strengths are based on the patient's perception Therefore are highly variable Example - A hospital along with internal medicine care also provides yoga sessions. This will attract more patients. A famous doctor who works in the hospital ( patients may not think of the cost if they get to consult him)
Weakness	These are short-comings . These shortcomings can be assessed from the hospital records. Example - s shortage of staff unable to maintain patient to doctor or patient to nurse ratio. Drug is in limited stock	These weakness are based on the attitude of the patients. It is difficult to statistically analyze it. However, these weakness affect the patients the most: Example - The rudeness of the hospital employee towards the clients. Inflexible visitation hours