Question

1.The CIO of Ace Accounting Services suggests that the company can save considerable money using VoIP for phone calls. Define and describe VoIP. Then present three companies that provide VoIP offerings. Compare and contrast each company’s offering. Also, discuss whether or not you agree with the CIO and justify why.
2.List the questions one should consider when evaluating a cloud-based collaborative solution.

Reference Link needed

Answer 1

1) VoIP which stands for Voice Over Internet Protocol, is a technology that allows making calls using a broadband internet connection instead of an analog line.

VoIP baically converts the voice into a digital signal that travels over the internet. It allows to make a call directly from a computer, a special VoIP phone, or a traditional phone connected to a special adapter.

3 Companies offering VoIP and their offers :

1) RingCentral

Offering :

• Wide feature range
• Low cost
• Price matching
• $19.99 / month

2) Nextiva

Offerings:

• For small business
• Multi-locale scalability
• Budget friendly
• $20/month for basic plan

3) Ooma

Offerings :

• User friendly Interface
• Affordable price
• Unlimited call with $19.95/month

2) Questions one should consider when evaluating a cloud-based collaborative solution are:

• What is the risk involved in this ?
• How is the management carried out ?
• What are the physical and logical access controls, and the health checking processes?
• What is the problem and incident management process?
• How is threat and vulnerability identification implemented?
• What is the personnel security policy?
• Is the hypervisor certified?
• What are the limitations ?