In: Statistics and Probability
In a drive-thru fast food restaurant, customers arrive with an interarrival time of 6 minutes. The drive-thru operates in just a single file line so only one customer’s order is processed at once. The drive-thru has an average service time of 4 minutes.
What is the steady-state utilization of the drive-thru? What is the average time in system per customer? What is the probability of there being exactly 1 customer in the queue?
What is the steady-state utilization of the drive-thru?
= rho = lambda/ mu = 10/15 = 2/3
What is the average time in system per customer?
Ws = 12 minute
What is the probability of there being exactly 1 customer in the queue?
P(1 customer in queue)
= P(2 customer in system)
= P(X = 2)
= ( 1- rho) * rho^k
= (1 - 2/3) * (2/3)^2
= 0.148148