Question

In: Operations Management

"Some people call this artificial intelligence, but the reality is this technology will enhance us. So...

"Some people call this artificial intelligence, but the reality is this technology
will enhance us. So instead of artificial intelligence, I think we'll augment
our intelligence." Ginni Rometty, former CEO of IBM

Discuss the term “Augmented Intelligence” and what it means for
introducing broadly the use of artificial intelligence capabilities in key
functions of the company (e.g. Marketing, Sales, R&D, IT, and Service).
(recommended to choose ByteDance, Vodafone,
Microsoft, TetraPak and Siemens as examples)

Solutions

Expert Solution

Augmented Intelligence:

It is the visual form of human imagination into the real world that goes beyond the limits. It is the collective experience of the objects with the real world which can be visualized by the computer system and also can be enhanced by computer-generated code and information.

Use of AI capabilities are as follows:

  • The connected and bilateral capability of AI makes virtual reality through the aided computer systems.
  • The different algorithm which is written in binary form enhances the Ai performances through different machine learning code.
  • The AI also has the feature of natural language processing through which a machine like a computer is able to understand the feelings of humans. For eg WATSON

For an eg company like Microsoft:

  • Marketing: In this artificial intelligence has a vital role in connecting the consumer. Through AI a company can sketch its future plans so as to take the necessary step for the improvement of their company.
  • Sales: Microsoft never disappoints its customers and therefore the company always willing to launch new products in the market. Dynamic 365 AI is the best example of the sales department of Microsoft company.
  • R&D: Microsoft research lab(MSR AI) uses different computer languages such as machine learning with visual effects enhances the research technology which also improves the capabilities of the people who are working in the labs of Microsoft research lab that could result in more effective production.
  • IT: Microsoft has launched a machine learning algorithm for different security reasons using artificial intelligence. Using cloud computing technology Microsoft has created processing and storage of data when it is required.
  • Service: Using artificial intelligence the service of Microsoft company streamlined the development of many tools that can be personalized by the people accordingly.

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