Question

In: Operations Management

Is there a way to bring consensus and standardize the EMR systems without alienating productive physicians...

Is there a way to bring consensus and standardize the EMR systems without alienating productive physicians who bring large revenues to the hospital?

How can the dilemma of inefficiency and patient dissatisfaction be prevented?

What steps should the CIO take in the future to prevent these types of issues from occurring again?

Solutions

Expert Solution

Is there a way to bring consensus and standardize the EMR systems without alienating productive physicians who bring large revenues to the hospital?

Right now, with the current system it appears that there are not very good ways to keep everyone happy. Maybe more incentives to make up for the difference in pay at the end of every year.

How can the dilemma of inefficiency and patient dissatisfaction be prevented?

The most important part would be to design a program with everyone in mind before a roll out of the product. A standard EMR need to be develop and every specialty type should have an add on or plug in to build upon the initial program. So, the physician fills out the standard form and the specialist will have the information and only have to fill out the “plug in. Also, like anything there must be a standard and training.

What steps should the CIO take in the future to prevent these types of issues from occurring again? Rely only on evidence-based research. Provide your reflections and personal opinion as well as your recommendations and rationale for your responses.


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