Question

In: Operations Management

Is information systems (IS) performance linked to business performance? Share a specific company example that you...

  1. Is information systems (IS) performance linked to business performance? Share a specific company example that you feel supports your position.
  2. Based on your knowledge, what types of products do not fit well in the E-commerce model? Why?
  3. Have you ever been involved in any step of the System development life cycle? If so, what did you learn? If not, how does the system development life cycle impact an organization?

Solutions

Expert Solution

The answer to the question is information systems performance linked to business performance is both yes and no. Hard as it is to believe there are a number of small businesses that still operate ‘old school’. They do not have software or even hardware for any part of their company. While these types of businesses are becoming rarer, they do exist and are successful. These are why I answered no for part of this question. If a company hasan ISsystem, then its performance can impact business performance. Faulty data will have a significant impact on performance. If a system goes down or crashes and information cannot be retrieved or is lost, that will impact business performance. Technology is an amazing thing in modern times, but it can also be a liability personally speaking.

In today’s world everything can be sold or bought online. E-commerce has grown significantly over the last couple of decades. With platforms like eBay and Etsy people turn their crafts and collectibles into money. There are excepts to the buy and sell everything though. Illegal goods, and restricted items are not products that fit well into the E-commerce model. Selling or buying illegal goods will get you arrested and put into jail. Trying to sell restricted item like guns, and liquor require a great deal authorizing and checks. These processes do not work well via e-commerce.

The life cycle of system development can impact an organization in positive and negative ways. It allows for a clear view of a project from start to finish. The information provided allows for goals to be set and budgets to be allotted. Verifications at each stage of the process help improve the final outcome. Disadvantages can stem from additional cost, unforeseen changes that are needed, and extensive testing that may be required. All of these increase time and cost.


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