Question

In: Operations Management

Which type of interactive, electronic channel is used by businesses to communicate with internal and external...

Which type of interactive, electronic channel is used by businesses to communicate with internal and external audiences?

Solutions

Expert Solution

Communication channel is a media through which one another communicate and necessary information is passed through. Without communication there is no business. Internal and external communication takes place in an organization through various medium. For work to be done perfectly tasks should be ascertained and the same should be passed on through proper channel of communication. One such communication channel is electronic channels.

Electronic channels are very effective and time saving. They are very fast moving and passes within fraction of seconds. They have facilities of two way communication at instant time.

1. E mail - Most common electronic communication channel is email which is the fastest method in the technological world. It is through internet this works. Messages in email will be short ,precise and clear. It can be from one to one or one to many. It can be personal as well as officially.

2. Smartphones are best electronic channels used by majority of people. Instant messages can be received with instant replies. Short email can be sent in mobile phones. Mass messages can be sent through phones.

3. Video conferencing is another interesting mode of electronic communication. It can be from one to one or one to many. Clarifications in any topic can be done on spot. For this communication network should be strong.

4. Social network media like Facebook, twitter, Instagram etc are also used for communication in modern technology. It is a frontier in marketing and business networking. It is used for any information regarding products ,business, feedback from customers and many other offers regarding products.

Such electronic communications upgrade business to the next level in global competition. Business can be done within domestic market and international market even without moving from a place ,passing communication through such media. It is most effective and efficient when used in a proper way.


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