In: Operations Management
Knowledge can be thought of as the combined result of a person’s experiences and the information they processes
discuss the benefits and the types of applications relating to knowledge management
list and provide a brief description of knowledge management applications
The benefits of application related knowledge management
are:-
1)Avoiding making the same mistakes twice:
Knowledge management allows us to share lessons learned, not only
about successes, but also about failures. Which will let us not
repeating same mistakes.
2) Knowledge management helps in defining the problem that you are
trying to solve.
3)It helps in improving an organization's efficiency and storing
knowledge within the company.
4) Knowledge management fasten the decision making process because
required knowledge is stored with the company which can be used at
the time of need.
5) It makes finding relevant information easy:If it is easy and
fast to find what you need when you need it, you can perform all of
these tasks efficiently.
The types of application related to knowledge management
are:
1) Explicit knowledge : is knowledge that has been articulated,
codified, and stored in certain media, it can be readily
transmitted to others. The information contained in encyclopaedia
and textbooks are good examples of explicit knowledge.
It is formal in nature
Codified
Easy to document, transfer and reproduce
Examples: Online tutorials; policy and procedure manuals.
2) Tacit Knowledge is personal.. it is stored in the heads of
people. It is accumulated through study and experiences. Tacit
knowledge grow through the practice of trial and error the
experience of success and failure.
Personal and context-specific
Experiential
Difficult to document and communicate
Examples: Hands-on-skills; Special know-how; Employee
experiences.
Embedded knowledge and additional to tacit knowledge
3) Embedded knowledge refers to the knowledge that is locked in
processes, products, culture, routines, artifacts, or structures.
Knowledge Embedded either formally, search through a management
incentive to formula is a certain beneficial routine, or formally
as the the organisation uses and applies the other two knowledge
type.
(Above types are based on my thinking. Types of application
knowledge management can be answered as
1) Intranet-Based Systems
2) Electronic Document Management (EDM)
3) Groupware
4) Knowledge map system
5) Innovation support tool
6) Competitive intelligence tool)