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Our medical systems are broken. Doctors are capable of extraordinary (and expensive) treatments, but they are losing their core focus: actually treating people. Doctor and writer Atul Gawande suggests we take a step back and look at new ways to do medicine—with fewer cowboys and more pit crews. Explore the following. What can you learn from them? Search the web for a similar resource. give a few paragraphs explanation of how it fits into the chapter 10 content Health Institutions (Public Health 101)
Cow boys and pit crews
Atul Gawande, MD, is a brilliant
writer, no doubt an excellent surgeon, and many would say a
physician-visionary for all that ails America’s health care system.
He speaks first-hand of the changes that have occurred in American
health care and offered his
perspective for fixing our
health care system to the fertile minds of Harvard’s graduating
class of 2011. In his graduation speech, published front and center
in the New Yorkermagazine, he compares a “pit crew” model of health
care delivery to an earlier day of individualized health care
delivered by those he calls “cowboys.” In his piece, he dismisses
the attributes of the independent-thinking physician “cowboy”
because he claims, quite correctly, that no one doctor can possibly
comprehend every aspect of medicine these days. He implies that
people who work in a larger, bureaucratic centralized locales in
specialized and coordinated "pit crews" implicitly save costs and
improves efficiencies. He posits that by dividing the vast medical
knowledge base amongst individuals that refine and practice a
multitude of specalized skills on an individual, that health care
for the masses will succeed.
So what could possibly be the problem
with such a vision? After all, this vision seems so comfortable and
reassuring given our health care system's need to save money while
extending coverage to a larger portion of our
populace.
To answer this question, perhaps Dr.
Gawande should have delved into his “pit crew” metaphor a bit
further.
Pit crews, by their definition, are
highly trained, highly selected individuals that work on a
specially formulated race car that would be the envy of any race
car enthusiast. These professionals understand the very real value
of working as a team: so their particular race car can complete a
certain number of laps around a single racetrack in the shortest
amount of time. Pit crew members, then, are highly committed to
working faster and faster while streamlining their
processes. They have an intimate working knowledge of
their highly specialized race car; they know each lug nut, each
brake pad, each tiny screw down to its finest detail. In that
sense, there are only a limited number of permutations of possible
variables that are available for tweaking pit times. So they hone
their efforts and as they gain confidence, their driver gains
confidence in them, too. He sees their speed, he sees
their safety checks, so his confidence builds, too. Hour after
tireless hour, the car, the training, the track, is the
same.
But what happens when there is not one
car or one track, but an infinite variety of cars entering the pit
from all directions?
Suddenly, the pit crew is thrown into
disarray. The benefits and safety aspects of the predicable “pit
crew” model quickly dissolves. The pit crew isn’t sure which wheel
or lug nut or brake pad to apply to each new-model car since their
available supplies are limited to only their model of race car.
Speed, however, remains of the essence. Consequently, the whole
mentality for car care shifts from a specialized "pit crew" to that
of an assembly line approach: grab what you can, slap it on, and
hope it works. Throughput, you see, is the real goal. No longer is
there an allegiance to the car or the driver. The pit crew becomes
disenchanted and before the driver takes the first lap, the Indy
500 “pit crew” morphs into the old failed Chrysler production line crisis
of 2009. Pit crew members’ judgment is
quickly superseded by a Pit Boss or car owner who has no clue of
the frontline challenges. Just get 'em in and get 'em out as
cheaply and as quickly as you can. It’s all about winning,
remember?
Contrast this to the American
cowboy.
Cowboys are free to roam, to place
themselves wherever they are needed, even if it’s in the most
remote region of the land. They are not bound to a single track or
the big city. They certainly don’t need a multi-billion-dollar roof
over their head when a tent will do. They prefer the
stars rather than a big-screen TV. In this respect, they are highly
cost-efficient. They don't need bureaucrats to tell them how to
ride, how to rope, or how to bring the cattle home. They are free
to lead their herd from harm’s way, even if it means crossing a
fenceline or two. They are the also the ones who slow their herd’s
migration to deliver a calf because it’s the right thing to do, not
because it's efficient. They are the innovators and skilled
improvisers who may not have every expensive widget at their
disposal, but have learned the skills to do things far safer,
cheaper, and faster nonetheless. Sure, they use new data and
technology when it comes their way (or maybe a specialized vet if
needed), but the cattle are the priority rather than the marketing
team. Perhaps most important, cowboys are humble, realizing that
no real cowboy
has everknown
everything there is to know about ranching, nor has pretended they
ever will. The cowboy understands that the learning never
ends.
I am convinced that Americans want
their doctor to be cowboys and not pit crews. They look for someone
who’s a leader, autonomous, brave, empathic, and isn’t afraid to
take a risky trail if their life depended on it. They trust their
cowboys. They know their cowboy would seek out professional
resources unavailable to his local ranch if it was the right thing
to do. They'd even let the cowboy care for their kids because they
know him or her. Our task is to train and inspire more cowboys so
they can be with us when we receive the diagnosis. We don't want
assembly line workers in such a moment. This is common sense.
Re-direct the money. In their hearts, the medical students of today
want to be on their horse, not standing with power tool in hand,
waiting for the next roll-out.
The Public Health 101 Series provides an introduction to public health and covers the sciences essential to public health practice. The fundamental scientific components span topics in epidemiology, public health informatics and surveillance, health economics, public health laboratory science, and related fields.
This series is designed for
Persons interested in pursuing public health careers
Chapter 10 of health institution consists the topics related to this problem
wide range of health professionals/ providers
Healthcare Delivery System
linkage of institutions/ healthcare facilities (emergency response work)
Negligence Law
body of law designed to protect individuals
System Errors
problems resulting in defiencies in healthcare system
Qualified Providers
credentialing system (outcome measures)
Coordination of Healthcare
institutional coordination- relies on financial coordination, linkage of of institutions (Healthcare professionals) emergency work is resulting good
Malpractice
duty was owed (provider will treat patients) Duty ws breached (Failure of provider to meet standard of care), Breach caused an injury, damages occurred (direct, indirect, punitive)
This contents are directly relating the cow boys and pit crews