Q.Using the Performance Gap model, analyse the main problem/s, cause/s and propose solution/s for eBAY,

Expert Solution

eBAY is basically a global commerce company which provide platform where all the sellers worldwide enables to organise and offer their inventory for sale and buyers to find and buy it.

Following are some of the Problems with eBAY -

There is huge lack of customisation on eBAY order pages
There are many sales data which are bringing displayed but those were not compatible with the business standards
Proper fees were not being displayed alongside the order details on eBAY.
Overall entire listing on unsold page were not being properly read, very bad usability
Sold, unsold, active pages were not being properly downloaded
Customisation setting is not being save by users
There is no way to see overall global sale
Unscrupulous buyers and buyers scam
Return policy is not very clear
Trouble in uploading pictures of item on its page

Following are some of the causes for eBAY -

Poor technicalities
Improper connection on page
Unauthorized designers cause huge loss to eBAY as many scam occur due to this
Buyers looses their trust towards buying on eBAY as fraud buying are also there by some unauthorized bodies
Number of buyers getting less
Many seller didn't upload their item details properly which causes them huge loss
eBAY didn't able to maintain its working properly and systematically

Following are some of the propose solutions for eBAY -

Immediate payment feature is being used
Clearly defined return policy
Clarify return mode, return method, limitation of day for return etc.
Provide extra care while buying electronics gadgets, mobile phones, cameras and anything related to this category.
Certification of authenticity to all designers. Designers items like sun glasses, hand bags, clothes, shoes etc.
Overcoming all technical issues and providing new updated eBAY

keosha answered 3 months ago

“Imagine” a solution for an existing problem. Write a project proposal or business model, i.e, Propose...

“Imagine” a solution for an existing problem. Write a project proposal or business model, i.e, Propose a major project that includes plans to solve an identified problem OR propose a Business Model for a new business. Write only one: either the proposal for a project or the business model. If you choose the Business Model option, keep in mind that you are proposing a business--not simply a product. Your business is an entity that offers goods or services, but you...

Describe a real world business problem and propose a solution or solutions to the problem by...

Describe a real world business problem and propose a solution or solutions to the problem by applying managerial economics concepts. Focus on a problem and its solutions. What will be the pros and cons of the solution or solutions.

In the short-run Keynesian model of income determination what is the cause of the output gap,...

In the short-run Keynesian model of income determination what is the cause of the output gap, and what are the possible macro solutions?

1. Why might customer actions and attitudes cause the service performance gap to occur ? Use...

1. Why might customer actions and attitudes cause the service performance gap to occur ? Use your own examples to illustrate your understanding? 2. Describe a situation when your satisfaction was decreased because something another customer did. Could the organisation have done anything to manage this situation more effectively? If so, what? 3. Discuss a service that customer co-produce and outline specific tasks that customers need to undertake to satisfactorily produce the service.

It has to be about an organizational problem in a healthcare facility Performance Improvement Initiative Propose...

It has to be about an organizational problem in a healthcare facility Performance Improvement Initiative Propose an initiative that will address this problem within the department of your chosen healthcare organization. What specific relevant quality standard will this quality initiative address? Discuss the data determinants of success, as related to this initiative. In other words, what type of data will be indicative of a quality outcome? Implementation of the Plan in the Organization A. What interdepartmental communication channels will be...

Propose a policy (which means a political solution) to a given problem. The objective is to...

Propose a policy (which means a political solution) to a given problem. The objective is to convince readers that this prescribed policy provides the best political ideas and tools to tackle and solve the problem. *Use child violence as the topic* Include: -The title of the policy -The stake holders involved in this issue, including individuals, groups, institutions, government, etc. -Description of the proposed policy in detail. -List of steps for raising awareness -by your group- and mobilizing public to...

Explain the liquid junction potential in the electrochemical cells. Propose a suitable solution for this problem.

Database Design - Recovery Choose a database recovery problem and then propose a solution using the...

Database Design - Recovery Choose a database recovery problem and then propose a solution using the techniques such as Log-based recovery, shallow paging, etc. Briefly describe the technique, when it is appropriate to use and what recovery problem it solves.

propose a solution to fix a current problem and a longer-term course of action to prevent...

propose a solution to fix a current problem and a longer-term course of action to prevent a long term problem in Nucor, innovation, And change the case. If there are no recognized issues, focus on the positives that make the organization work well.

propose a solution to fix a current problem and longer-term course of action to prevent a...

propose a solution to fix a current problem and longer-term course of action to prevent a longer term problem in the Lombardi leadership case study

Question