Question

In: Operations Management

Question text Scenario: Company X recently hired two employees to fill the newly designed role of...

Question text

Scenario: Company X recently hired two employees to fill the newly designed role of quality assurance. The new employees implemented a quality monitoring process. Mr. G has been managing the department for four years without issues. Recently, several quality issues have occurred. Mr. G. is certain that the new quality assurance employees are causing the issues because the other three employees had been working at X for four or more years.
The assistant manager tells Mr. G. that he is not sure it is the two new employees causing the issues because they had experience in quality and seem to find all the errors. The tenured employees maintain that they know their jobs and do not have a history of making mistakes.
The director of the department is tired of the excuses and told Mr. G. that he wants the problem solved and wants to see data to support the solution in two weeks.
Mr. G. should begin by______

Select one:

a. Analyzing the information.

b. Synthesizing the information.

c. Gathering information.

d. Comprehension of the information.

Question text

Scenario: Company X recently hired two employees to fill the newly designed role of quality assurance. The new employees implemented a quality monitoring process. Mr. G has been managing the department for four years without issues. Recently, several quality issues have occurred. Mr. G. is certain that the new quality assurance employees are causing the issues because the other three employees had been working at X for four or more years.
The assistant manager tells Mr. G. that he is not sure it is the two new employees causing the issues because they had experience in quality and seem to find all the errors. The tenured employees maintain that they know their jobs and do not have a history of making mistakes.
The director of the department is tired of the excuses and told Mr. G. that he wants the problem solved and wants to see data to support the solution in two weeks.
Is Mr. G. displaying bias? Why or why not?

Select one:

a. Yes. Mr. G. is certain that the new quality assurance employees are causing the issues because the other three employees had been working at X for four or more years.

b. Yes. Mr. G has been managing the department for four years without issues.

c. No. Mr. G. is certain that the new quality assurance employees are causing the issues because the other three employees had been working at X for four or more years.

d. No. Mr. G has been managing the department for four years without issues.

Question text

Scenario: Company X recently hired two employees to fill the newly designed role of quality assurance. The new employees implemented a quality monitoring process. Mr. G has been managing the department for four years without issues. Recently, several quality issues have occurred. Mr. G. is certain that the new quality assurance employees are causing the issues because the other three employees had been working at X for four or more years.
The assistant manager tells Mr. G. that he is not sure it is the two new employees causing the issues because they had experience in quality and seem to find all the errors. The tenured employees maintain that they know their jobs and do not have a history of making mistakes.
The director of the department is tired of the excuses and told Mr. G. that he wants the problem solved and wants to see data to support the solution in two weeks.
Did the assistant manager display critical thinking skills? Why or why not?

Select one:

a. Yes. The assistant manager tells Mr. G. that he is not sure it is the two new employees causing the issues.

b. Yes. The assistant manager tells Mr. G. that he is not sure it is the two new employees causing the issues because they had experience in quality and seem to find all the errors.

c. No.The assistant manager tells Mr. G. that he is not sure it is the two new employees causing the issues.

d. No. The assistant manager tells Mr. G. that he is not sure it is the two new employees causing the issues because they had experience in quality and seem to find all the errors.

Solutions

Expert Solution

Answer 1 : C. Gathering information.

Explanation : As the issue has started recently, Mr.G must first start with gathering the information to know the root cause of quality issue so that gathered information can be analyzed.

Answer 2 : A. Yes. Mr. G. is certain that the new quality assurance employees are causing the issues because the other three employees had been working at X for four or more years.

Explanation : As Mr. G believes that newly hired two employees are causing the issues as the other employees are working for several years hence he is showing bias towards those two employees.

Answer 3 : B. Yes. The assistant manager tells Mr. G. that he is not sure it is the two new employees causing the issues because they had experience in quality and seem to find all the errors.

Explanation : Critical thinking skills are related to think rationally without reaching any conclusion unless the logic.


Related Solutions

Question text Scenario: Company X recently hired two employees to fill the newly designed role of...
Question text Scenario: Company X recently hired two employees to fill the newly designed role of quality assurance. The new employees implemented a quality monitoring process. Mr. G has been managing the department for four years without issues. Recently, several quality issues have occurred. Mr. G. is certain that the new quality assurance employees are causing the issues because the other three employees had been working at X for four or more years. The assistant manager tells Mr. G. that...
A Human Resources Director has created two different online training tutorials for newly hired employees. The...
A Human Resources Director has created two different online training tutorials for newly hired employees. The employees must pass a test before they can work with clients. The director wants to know if one tutorial is more effective than the other. The director collects the following sample data for the test scores: Sample Mean Sample Standard Deviation Sample Size Tutorial 1 80.7 7.8 41 Tutorial 2 75.3 8.1 41 Test at the 5% level (with 80 degrees of freedom) if...
Scenario: You were recently hired as comptroller for a division in a prominent manufacturing company. You...
Scenario: You were recently hired as comptroller for a division in a prominent manufacturing company. You have been asked to calculate the predetermined overhead rate for your division to use in the upcoming year. It is important that the rate be accurate because any resulting over-applied or under-applied overhead is closed out to Cost of Goods Sold at the end of the year. The allocation base for your division is machine hours. You began by estimating the total manufacturing overhead...
Question 4: The HR department of a large company needs to assign a newly hired director...
Question 4: The HR department of a large company needs to assign a newly hired director to either their marketing development or their marketing operations division. To help in their decision, they organize two discussion groups with randomly selected employees from each division. During the talks, the director lays out his marketing vision and employees ask questions relevant to their daily work. At the end, each employee has to rate the director on a scale from 1 to 10 (1=very...
Task #2: Tomewin Water Company Role and Context You are a newly-hired financial analyst with Tomewin...
Task #2: Tomewin Water Company Role and Context You are a newly-hired financial analyst with Tomewin Water Company (TWC), a company operating in most states of Australia, which specialises in bottling purified water sourced from Tweed Valley springs. TWC is considering adding to its product mix a ‘healthy’ bottled water geared towards children, aimed at improving both its business focus and the return to shareholders. Scenario TWC currently has 30,000,000 ordinary shares outstanding that trade at a price of $41...
Question 1 A small manufacturing company recently instituted Six Sigma training for its employees. Two methods...
Question 1 A small manufacturing company recently instituted Six Sigma training for its employees. Two methods of training were offered: online and traditional classroom. Management was interested in whether the division in which employees worked affected their choice of method. Below is a table summarizing the data. Sales Quality Operations Total Traditional 16 10 8 34 Online 35 23 44 104 Total 51 33 52 136 (a) What is the probability that an employee chose online training? [2 marks] (b)...
Stacy is a newly hired RN who recently graduated from a BSN program. She is in...
Stacy is a newly hired RN who recently graduated from a BSN program. She is in the process of being oriented or “on boarded” to the hospital. In today’s session, Stacy is going to be introduced to Accu-Chek Inform II system. She has never used this system to obtain blood glucose levels on patients. Using the Foundation of Knowledge Model. Explain How does Stacy become proficient using the 5 parts of the foundation of knowledge?
Stacy is a newly hired RN who recently graduated from a BSN program. She is in...
Stacy is a newly hired RN who recently graduated from a BSN program. She is in the process of being oriented or “on boarded” to the hospital. In today’s session, Stacy is going to be introduced to Accu-Chek Inform II system. She has never used this system to obtain blood glucose levels on patients. Using the Foundation of Knowledge Model, (page 11 in textbook), explain how Stacy will be able to become proficient in the new system.
You have recently been hired by Middleton Manufacturing to work in the newly established treasury department....
You have recently been hired by Middleton Manufacturing to work in the newly established treasury department. Middleton Manufacturing is a small company with disorganized systems and the finance area needs work. The company currently has a beginning cash balance of $100,000 and plans to buy new machinery during the fourth quarter for $500,000, paying cash. The company maintains a minimum cash balance of $100,000 and invests any excess cash in a money market account. The company borrows short-term from CIBC,...
You have recently been hired by Piepkorn Manufacturing to work in a newly established treasury department....
You have recently been hired by Piepkorn Manufacturing to work in a newly established treasury department. Piepkorn Manufacturing is a small company that produces cardboard boxes in a variety of sizes for different purchasers. Gary Piepkon, the owner of the company, works primarily in the sales and production areas of the company. Currently, the company puts all receivables in one shoe box and all payables in another. Because of the disorganized system, all finance area needs work, and that’s what...
ADVERTISEMENT
ADVERTISEMENT
ADVERTISEMENT