In: Operations Management
Question 1: Analytical Thinking Question ______/8 marks
Read the following narrative and construct a USE CASE DIAGRAM to model the City healthcare management system
In the City Healthcare Management System, to book an appointment, the patient can either call the receptionist at the Clinic or log in the website. The patient submits file number, telephone number, select the time, and select the doctor. The clinic receptionist prepares the patient file, and send it to the checkup room. Upon arrival to the clinic, the patient checks in, and proceed to the waiting area. The Nurse call the patient, checkup the patient, records the information, and sends the file to the doctor. The doctor investigates the patient, request tests, write prescription, or transfer to the hospital either inpatient or outpatient. In case of inpatient transfer, the receptionist book admission after the patient has a bed allotted in a ward. The patient pays the admission fees, the receptionist enters the payment in the database, and print payment invoice.
Use Case Diagram:
The use case model captures the requirements of a system. Use cases are a means of communicating with users and other stakeholders what the system is intended to do Actors.
In this use case there are four Actors = Doctor, Patient, Receptionist, Nurse.
The ovals shows the activities they are performing in the system and the arrow lines shows their connections to activities they perform.