Question

Saad Aldeen’s Pastries and Catering (SAPC) is a small business that operates a retail bakery store and provides catering services for weddings and other events. Based on a discussion with SAPC's owner and manager, Mr. Aldeen, your employer has written a narrative summary about the Cash Receipts System. Using Microsoft Visio and the narrative below, you are to design SAPC's Cash Receipts Process flowchart.

SAPC services walk-in customers in addition to taking orders by phone. For walk-in customers, SAPC accepts only cash or checks as a form of payment. Therefore, when walk-in customers purchase goods from the SAPC store, the Salesclerk receives the payments, enters the sales to the system, and then prints the sales receipts in duplicate copies. One copy is given to the customer while the second one is filed by date in a folder that later is forwarded to the Accounting Department to be reconciled with the system information.

SAPC also receives orders from individual and corporate customers who place their orders ahead of time via phone and pick them up later from SAPC's store. The Salesclerk prepare a duplicate copy of the Sales Order manually, and then files the two copies temporarily until the customers pick up their orders. When individual-customers pick up their preorders from SAPC's store, they have to provide cash or check payments - similar to regular walk-in sales. However, when corporate-customers pick up their preorders, the sales are made on-account, and they need to pay later. For phone-orders, the Salesclerk, instead of issuing and printing sales receipts, hands the original copy of the Sales Order to the customer (individual or corporate) and files the other copy with the sales receipts by date to be forwarded to the Accounting Department.

SAPC sends a monthly statement to corporate customers to pay their bills, and they mail their checks with Remittance. When Mr. Aldeen opens the mails, he forwards the Remittances to the Accounting Department, endorses all checks by stamping them “for deposit only.” Then, Mr. Aldeen prepares a duplicate copy of the Deposit Slip and deposits the checks along with any cash or checks received by the Salesclerk to the SAPC bank account. Later, Mr. Aldeen forwards one of the deposit slip copies to the Accounting Department to be temporarily filed until the Accountant is ready to reconcile the cash account.

The Accounting Department receives Sales receipts, Sales orders, Remittances, and Deposit slips from Mr. Aldeen and the Salesclerk. The Accountant flies all deposit slips, Sales receipts and Sales orders temporarily. The Accountant enters the Remittances into the system and then updates the corporate customers balances in the Accounts Receivable subsidiary ledger. The Accountant uses the Accounts Receivable subsidiary ledger to update the general ledger at the end of each day. The Remittances are stored alphabetically in a file by customers' names in the Accounting department. Weekly, using the data provided in the Accounts Receivable subsidiary ledger, the Accountant generates an Accounts Receivable Aging Analysis and sends it to Mr. Aldeen to be reviewed. The Accountant also uses the temporarily filed deposit slip along with the Sales receipts and Sales orders to reconcile and update cash and revenues accounts and the related ledgers.

required

document flowchart

Answer 1