Question

The use of automated machines and investment in technology to reduce the number of employees is an attempt to ______ productivity.

	a.	decrease
	b.	stabilize
	c.	increase
	d.	eliminate

In ______ scheduling, jobs are scheduled in the order in which they are received, while in ______, the job with the earliest promised delivery date is scheduled first.

	a.	shortest operating time; earliest due date
	b.	earliest due date; first come-first served
	c.	first come-first served; shortest operating time
	d.	first come-first served; earliest due date

Based on the tangibility of products, there are three product categories: ______.

	a.	make-to-order, make-to-stock, make-to-custom
	b.	tangible, intangible, mixed
	c.	make-to-order, make-to-stock, assemble-to-order
	d.	services, products, manufacturing

The notion that 20% of the reasons for out-of-control performance cause 80% of quality problems is called the ______.

	a.	dashboard
	b.	strategic cloud
	c.	balanced scorecard
	d.	Pareto principle

If you reduce labor costs and improve outputs, you are going to have ______ productivity.

	a.	decreased
	b.	no
	c.	increased
	d.	stable

Answering questions such as “Which employees will make which products?” “When, how, and where will they be produced?” and “How many of each will be produced?” is part of ______.

	a.	inventory
	b.	budgeting
	c.	scheduling
	d.	routing

All of the following are ways to increase productivity EXCEPT ______.

	a.	increase the value of the outputs but maintain the value of the inputs
	b.	increase the value of the outputs but decrease the value of the inputs
	c.	maintain the value of the outputs but decrease the value of the inputs
	d.	decrease the value of the outputs but maintain the value of the inputs

A cellular layout is best suited to which of the following industries?

	a.	on-site customer work
	b.	manufacturing industry
	c.	manufacturing
	d.	food prep/office work areas

Based on customer involvement, there are three product categories: ______.

	a.	tangible, intangible, mixed
	b.	make-to-order, make-to-stock, assemble-to-order
	c.	services, products, manufacturing
	d.	make-to-order, make-to-stock, make-to-custom

Operations is the function concerned with ______.

	a.	transforming resource inputs into product outputs
	b.	making sure that the organization stays within budget
	c.	collecting feedback from customers
	d.	advertising products

Answer 1

Answer:

1.c.Increase

Explanation:

Use of automation and technology will increase productivity and benefit workers and companies to get more profit.Automation can handle repetitive works in a quick way and use of technologies can reduce the working time and provides more high value tasks such as problem solving,finding solutions and developing new ideas

2.d.Frst come-first served,earliest due date

Explanation:

The first come jobs are processed first.It is based on FIFO queue.EDD is that jobs are processed according to the due date or earliest due date first

3.b.Tangible,intangible,mixed

Explanation:

Based on the tangibility , the product can be a  physical item that can be perceived by the sense of touch or the product can be perceived indirectly

4.d.Pareto principle

Explanation:

Pareto principle states that the idea that 80 percent of problems may be the result of as little as 20 percent of causes.for this first you need to identify the problems and not the causes first