In: Operations Management
Canine Gourmet Super Breath dog treats are sold in boxes labeled with a net weight of 12 ounces (340 grams) per box. Each box contains 8 individual 1.5-ounce packets. To reduce the chances of shorting the customer, product design specifications call for the packet-filling process average to be set at 43.0 grams so that the average net weight per box of 8 packets will be 344 grams. Tolerances are set for the box to weigh 344plus or minus10 grams. The standard deviation for the packet-filling process is 1.03 grams. The target process capability ratio is 1.33. One day, the packet-filling process average weight drifts down to 42.5 grams. Is the packaging process capable? Is an adjustment needed?
Since the process capability index, Upper C Subscript pk, is
nothing, the process
▼
is not capable
is capable
. (Enter your response rounded to three decimal places.)
Process Capability details are as follows:
Cp = (USL – LSL)/6σ
Cpk = Min (Upper Cpk, Lower Cpk)
Cpk = Min ([(USL - µ) / (3σ)],[(µ - LSL) / (3σ)])
Specification |
344.00 +/- 10 grams |
|
Lower Specification Limit |
LSL |
344 – 10 = 334 |
Upper Specification Limit |
USL |
344 + 10 = 354 |
Process Mean weight of box |
µ (new process mean for packet-filling process is 42.5, thus the mean weight of the box is 8*42.5 = 340 grams) |
µ = 340 grams |
Since the filling process standard deviation is 1.03, so the standard deviation of the weight of box will be calculated as follows: Variance of the filling process = (std. dev. of process)2 = (1.03)2 = 1.0609 Variance of 8 packets = 8 packets x variance = 8 x 1.0609 = 8.4872 Variance of weight of box = 8.4872 grams per box Standard deviation of box = √variance of weight per box = √8.4872 = 2.9133 grams per box |
||
Standard deviation of weight per box |
σ |
2.9133 |
Upper Cpk |
Upper Cpk = [(USL - µ) / (3σ)] |
Upper Cpk = (354 – 340)/(3*2.9133) Upper Cpk = 1.6018 |
Lower Cpk |
Lower Cpk = [(µ - LSL) / (3σ)] |
Lower Cpk = (340 – 334)/(3*2.9133) Lower Cpk = 0.6865 |
Process Cpk |
Cpk = Min (Upper Cpk, Lower Cpk) = Min ([(USL - µ) / (3σ)],[(µ - LSL) / (3σ)]) |
Cpk = min(1.6018, 0.6865) Cpk = 0.6865 |
Since the new Process capability index is 0.6865, which is less than 1, the process is not capable to produce the packets within tolerance.