In: Operations Management
After graduating with a Food Technology degree, Elina is planning to start a business that manufactures halal and natural food flavouring, including cake & cookies mixes. She has bought a factory in Rawang and is currently equipping it with food manufacturing machines. Elina is also in the process of hiring some production line workers, who will be trained to work using these machines.
Do some research for Elina and formulate to her some basic legal advice related to the following commercial law areas:
1. She would like to export her products to the Middle East, Central Asia and Europe. What are the export opportunities and support provided by Ministry of International Trade and Industry (MITI), Malaysia?
2. Apart from the exporting activity, Elina would also like to target the B2C market and sell her products via Lazada, Shopee and Amazon.com. Must she register her website and what are the legal effects of an e-commerce contract?
3. Elina’s product range is named “Delish” and she has designed the logo and colours to identify her brand. Provide Elina some information, on how she may trademark her product name with the Intellectual Property Corporation of Malaysia (MyIPO) and/ or the World Intellectual Property Organisation (WIPO); and
4. To conduct her business, Elina will be managing her administrative and marketing staff in their Kuala Lumpur office, as well oversee their production operation in their Rawang factory. Elina is equipping the factory with machines and hiring production employees. In the next 3-6 months, she may also buy some lorries & hire some drivers to transport the products to her customers. Based on Elina’s business operations, advise her on the types of business insurance that she needs to consider, and their legal effect.
You are expected to provide specific and applied examples in your answer.
Answer 1
The corporation which promotes the export in Malaysia is called
as Malaysia external trade Development Corporation. It is the
national Trade Promotion agency in Malaysia.
1. It has the export training program. It organizes different kind
of seminar and workshop to new exporters. This will guide them for
export and existing opportunities in export related to Merchandise
and service.
The focus in this training program is to equip them with knowledge
on market opportunities in global market. It guides them on trade
practices. Issues related to trade financing marketing market
updates and other marketing requirements are discuss in this
training.
2. It provides them with useful with tips related to
exporting.
3. The details of the different tariff codes also provided by
Malaysian external trade Development Corporation. (METDC)
4. Understanding of free trade agreements between different
countries was also explained by METDC.
5. Various options related to trade finance also discuss by
METDC.
Answer 2.
To sell products via commerce websites like lazada ,shoppe ,and
amazon.com it is not mandatory to have own website. But if the
company has its own website it would be of great help to her. She
can give information related to all the products in great detail in
her website. In her website she can also give details of contacts
if somebody wants to contact her.
The legal effects of an e-commerce that all the fundamentals which
govern general contract law also applied to an electronic contract
law. The contract formed between the two parties are exchanged by
electronic communication such as the email. This way both the offer
and acceptance can easily be exchanged between both the parties.
Whenever an order is placed on the e-commerce it is the liability
of the the company who is selling the product on the E-commerce
website has to dispatch the product to the customer . The
E-Commerce charges its Commission which is generally 10 to 20%
based on the product. After detecting its Commission the original
amount is sent to the the seller.
Answer 3.
In order to trademark her brand. An application is to be filed at
the intellectual property corporation of Malaysia. This can be
filed by filling up the form available on its online website. The
fees for the application is paid which is RM 370. All the required
documents are submitted. If the file is ok and approve the
registration is valid for 10 years. Although One Key point which is
to be considered is that registered trademark in Malaysia is only
protected in Malaysia. If somebody has marked registration similar
to that it will get rejected otherwise it will be approved.
Answer 4.
In order to cover that is there are several types of insurance
available in Malaysia. All risk insurance is a type of insurance
which covers the business in case of damages done to the equipment
and machinery that are purchased by the company.As per the agreed
upon terms and conditions if the machinery and equipments are
covered under insurance then they will get the policy money in case
they get damage.
Then there is other type of insurance which is called as employee
benefit insurance. This is a kind of insurance which take care of
the health of the workers. It gives them the medical benefits. Some
employees may realize that this type of insurance as an additional
advantage to them and their show interest to work for the company
the company.
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