In: Operations Management
QUESTION 21
Which of the following is not a behavioral trait of successful entrepreneurs in healthcare?
The tendency to seek opportunities for personal achievement
Inherent management or leadership skills
Ability to facilitate idea generation alone or in groups
Ability to demonstrate, or designate responsibility to someone who has demonstrated sound financial management practices
Ability to sell
Previous senior management status in a corporation
0.4 points
QUESTION 22
A dual operating system includes all of the following except what?
A network structure
Freedom of a start-up
Entrepreneurial spirit
Fostering of intrapreneurship
Rewards and punishments for risk-taking successes and failures
Top-down communication
0.4 points
QUESTION 23
Which of the following is a benefit of earning trust?
Managers become more assured
Information sharing and collaboration activities tend to become more productive
For both sides, trust is an empowering state
Trust provides an ideal state for brainstorming
Trust is necessary in leadership
All of the above
0.4 points
QUESTION 24
All of the following represent hospital mistakes and errors that should never happen except for what?
Never events
Palliative care
MRSA
Nosocomial infections
Medical errors
Wrong medication received by patient
0.4 points
QUESTION 25
Entrepreneurship consists of all of the following except what?
Introduction of a new product
Introduction of a new method of producing
Opening of a new market
Development of a new source of supplies
Creation of stock for financing
Creation of a new organization
Question 21:
Answer - Ability to Sell
Reason - An entrepreneur to be successful in healthcare must not
have the behavioural trait to help force a sale. It will be morally
and ethically wrong to misguide and deceive the patients just to
facilitate a sale. So, the ability to sell is a behavioural trait
that a successful entrepreneur need not have.
Question 22:
Answer - Top-Down Communication
Reason - The Dual Operating System suggested by Kottler, involves a
network such that the hierarchy and the network are inseparable. It
gives freedom of start-up and promotes entrepreneurial spirit. It
shows the disadvantage of having a regular hierarchical structure
organization where the communication flows from Top to Down. It is
a slow flow of communication. It suggests a different network
structure. So, the dual operating system involves all the
above-given options, except for Top-Down Communication.
Question 23:
Answer - All of the Above
Reason - All the above-given options are the benefits of earning
trust. Earning of trust ensures assurance of managers, productive
information sharing, facilitates brainstorming and leadership, and
an empowering state on both sides. These are all the options that
trust ensures, once it is earned.
Question 24:
Answer - Palliative Care
Reason - In the given question, all the given options are mistakes
and errors on behalf of the hospital except for Palliative Care. It
is specialized medical care given to patients with terminal
illnesses. It focuses on providing relief for the patient and his
family by improving the quality of life through a caregiving
approach.
Whereas, the other options, 'never events' refers to preventable
medical errors, 'MRSA', 'nosocomial infections' are infections that
can occur because of the irresponsibility of hygienic conditions of
the hospital. Wrong medications prescribed are also errors that are
better avoided by the hospital. Except for Palliative Care.
Question 25:
Answer - Creation of Stock for Financing
Reason - The concept of Entrepreneurship includes the above options
like - introducing new products, a new method of producing, Opening
new market, a new organization, and developing new sources of
suppliers because an entrepreneur is always looking for ways to
open up the business to ensure its smooth flow. The only concept in
the given options that the entrepreneur is not involved with is the
Creation of Stock.