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Question 1

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Which of the following is a grouping of characters into a word, a group of words, or a complete number?

Select one:

a. Table

b. Entity

c. Field

d. File

Question 6

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The cost of changing from one product to a competing product is termed _______.

Select one:

a. switching cost

b. operating cost

c. lowest cost

d. returning cost

Question 7

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All of the following are competitive forces in Porter's model EXCEPT _________.

Select one:

a. customers

b. external environment

c. suppliers

d. new market entrants

In Porter's competitive forces model, which of the following forces will try to develp their own brands and impose high switching costs on their customers?

Select one:

a. Low-cost leadership

b. Product differentiation

c. Customers intimacy

d. Traditional competitors

Question 12

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Which of the following industries poses the highest barriers to entry?

Select one:

a. Logistic industry

b. Aeroplane manufacturing industry

c. Supermarkets

d. Bookstores

________ is a competitive strategy for creating brand loyalty by developing new and unique products and services that are not easily duplicated by competitors.

Select one:

a. Low-cost leadership

b. Product differentiation

c. Focusing on market niche

d. Strengthening customer intimacy

Question 17

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Using information systems to help in bringing down the operating costs to a minimum could lead to low-cost leadership.

Select one:

a. True

b. False

Question 18

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The increasing usage of instant messaging like WeChat and WhatsApp, replacing the traditional telephone service, is an example of ______.

Select one:

a. low-cost leadership

b. substitute products and services

c. focus on market niche

d. new market entrants

Question 19

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Information systems could help to identify the behavior of a particular group of valuable customers. This is an example of _______.

Select one:

a. product differentiation

b. customers' bargaining power

c. focus on market niche

d. low-cost leadership

Question 21

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The more substitute products and services in the industry, the more one can control pricing.

Select one:

a. True

b. False

A supermarket with an efficient self-service machine at the checkout points collecting payments of the customers and saving lots of manpower is an example of _______.

Select one:

a. low-cost leadership

b. focus on market niche

c. strengthen supplier intimacy

d. new market entrants

Question 28

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Customers are one of the competitive forces that affect an organization's ability to compete with competitors.

Select one:

a. True

b. False

Question 29

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Younger workers with less experience will typically be found in companies which are _______.

Select one:

a. traditional competitors

b. new market entrants

c. traditional suppliers

d. low-cost leaders

Answer 1

Question 1

Which of the following is a grouping of characters into a word, a group of words, or a complete number?

Ans:- (d) File

Question 6

The cost of changing from one product to a competing product is termed _______.

Ans:- (a) switching cost

Question 7

All of the following are competitive forces in Porter's model EXCEPT _________

Ans:-  (b) external environment

Question

In Porter's competitive forces model, which of the following forces will try to develp their own brands and impose high switching costs on their customers?

Ans:- (b) Product differentiation

​​​​​​Question 12

Which of the following industries poses the highest barriers to entry?

Ans:-  (b) Aeroplane manufacturing industry

Question

________ is a competitive strategy for creating brand loyalty by developing new and unique products and services that are not easily duplicated by competitors.

Ans:-  (b) Product differentiation

Question 17

Using information systems to help in bringing down the operating costs to a minimum could lead to low-cost leadership.

Ans:- (a) True

Question 18

The increasing usage of instant messaging like WeChat and WhatsApp, replacing the traditional telephone service, is an example of ______

Ans:- (d) new market entrants

Question 19

Information systems could help to identify the behavior of a particular group of valuable customers. This is an example of _______

Ans:- (c) focus on market niche

Question 21

The more substitute products and services in the industry, the more one can control pricing

Ans:- (a) True

Question

A supermarket with an efficient self-service machine at the checkout points collecting payments of the customers and saving lots of manpower is an example of _______

Ans:- (c) ​strengthen supplier intimacy

Question 28

Customers are one of the competitive forces that affect an organization's ability to compete with competitors.

Ans:- (a) True

Question 29

Younger workers with less experience will typically be found in companies which are _______

Ans:- (d) low cost leaders