Question

How can a theme park eliminate waiting in long lines including rides etc. How much will they cost? What resources and expenditures will your solution entail?

Answer 1

The waiting process is both mentally and physically draining, which creates an unpleasant experience for guests. Realizing the number of visitor traffic going through a park and especially ride waiting for lines is important to tackle the problem. These methods can be used to eliminate waiting times:

• The use of some high-tech sensors can be important to calculate the number of visitors. These sensors are able to reliably and accurately count the number of people in a queue, permitting operatives to post alert signings to visitors about their expected wait times.
• The facility of entertainment can be provided by management that the minds of the visitors should be diverted from the line to elsewhere. Unusual parks post videos and games for visitors as they do their work through the line while others send characters to distract visitors and minimize their wait.
• The use of RFID bands is also very important and is implemented by some theme parks such as Disney. With the help of these bands, visitors received the requisite information about their ride availability.
• It is the concept of the Virtual Queue that we can use in our parks. Use of the mobile application for ride tickets and scheduling. Smartphones are the most important part of everyone's life and it provides the facility to order products online or book airline tickets. So we can use some mobile applications to book tickets online and get the schedule of our waiting lines. This will end the waiting period of visitors in queues.

Resources and Costs:

Most of the methods we discussed earlier are technical and require advanced IT and operational practices to make and implement them practically. So the costs will be high and it depends on the financial capabilities of the theme park management. According to some research agencies, the amusement and theme park is estimated to earn $ 22 billion in 2019 and is expected to continue growing. With this type of revenue, it is no surprise that park operators want to stay on top of visitor trends and provide them with a great experience. Parks can invest from $1 million to $5 million in development of these facilities and generates about $3 million to $10 million in revenue.