Question

In: Operations Management

Last summer, Sunita decided to join a bowling league with some colleagues from work. They formed...

Last summer, Sunita decided to join a bowling league with some colleagues from work. They formed a team and bowled together several times to get to know one another better. The week before the league started, the team had to come up with a name. During a meeting to discuss this, Sunita and her teammate Hubert got into a heated debate because Sunita wanted their name to be The Lucky Strikes, whereas Hubert wanted the team name to be The Pin City Pimps. While yelling at each other, it became clear that Sunita thought she should be the team manager because she had formed the team. Hubert was just as adamant that he should be team manager because he is the more experienced bowler.

1. As Sunita and Hubert argue about the team name, what stage of development is their bowling team in?

a. Storming

b. Norming

c. Performing

d. Forming

2. If a team leader wanted to help a team such as Sunita’s get through the storming stage of team development, he or she should take which of the following actions? Check all that apply.

a. Encourage participation by all team members.?

b. Help the team discourage free riding.

c. Disband the team.

d. Watch for blocking, or disruptive, behaviors and help prevent them.

Solutions

Expert Solution

1.

  1. Storming is the correct option

The group has already formed. So not a forming stage. The members are already playing together.

This is storming because in storming stage conflict and competition are at its greatest. In storming stage, the dominant member of group emerges out (in this case, Sunita and Hubert). Issues like leadership, responsibilities, rules, evaluation come in this stage.

2.

The correct answer is option a. and d.

It is especially necessary in the storming phase that the teams are allowed to interact with each other, removing all. Watch for blocking, or disruptive, behaviors and help prevent them. Both of these steps will provide to a better team development. It is because if dominancy is not blocked and team members are not encouraged to feel free, then a bias will develop in the team. Members will then feel a less association with the team since the decision-making power will be very less.


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