In: Psychology
Goldman Sachs was one of the investment banks involved in the
2008 financial crisis. It sold mortgage backed securities, called
collateral debt obligations (CDOs) to thousands of investors. Its
employees reaped lucrative commissions selling CDOs.
Four years after the crisis, Greg Smith, head of Goldman Sachs’
U.S. equity derivatives business in Europe, Africa and the Middle
East, resigned. He wrote an opinion piece, published in the New
York Times on March 14, 2012, about his resignation after 12 years
with the bank.
He wrote about an appalling deterioration in the firm’s
organizational culture. Formerly, it had centred on “teamwork,
integrity, a spirit of humility, and always doing right by our
clients. The culture was the secret sauce that made this place
great and allowed us to earn our client’s trust for 143
years.”
Smith found the modern culture destructive and toxic. He blamed
senior managers for shifting away from worrying about what was best
for the clients, into focusing on what was the most profitable for
the firm. “Leadership used to be about ideas, setting an example
and doing the right thing. Today, if you make enough money for the
firm (and are not currently an ax murder) you will be promoted into
a position of influence. … It makes me ill how callously people
talk about ripping their clients off. Over the last 12 months I
have seen five different managing directors refer to their own
clients as ‘Muppets’, sometimes over internal email.”
He said that, currently, there were three quick ways to become
successful at Goldman.
1.Persuade clients to buy investments that Goldman was trying to
get rid of because theywere unprofitable.
2.Persuade clients to buy products that that were profitable for
Goldman to sell, rather thanproducts that best suited the needs of
the client.
3.Sell illiquid or opaque products, especially those with
three-letter acronyms, that aredifficult to understand and may not
be aligned with the client’s goals.
He concluded his op-ed with a plea for the board of directors to
refocus the firm’s culture back to what it was when he first joined
Goldman Sachs, twelve years ago.
What is ethical leadership? (200 words)
When it comes to ethical leadership this means a leader must act according to the moral principals in everyday business and decisions he make. This simply means to the right thing according to the laws and rule which govern an organization and other laws. There are although few difficulties when we talk about ethical leadership because not all the morals and principles are universally accepted. For example on issues like issues such as the ethics of animal testing, opinions differ based on religion, culture, and personal beliefs.
Another point is also comes into consideration is that sometimes one moral principle comes into conflict with another, for example the very moral that allow the freedom of speech may comes into conflict when a person who exercise his right to abuse and cuss other individuals in the company. So the very definition of ethical leadership states that a person must follow the rules and regulations and be aware of the issues that comes while following those rules and also act sensitively and ethically correct way in order to solve the problems and correct the issues. It also means that other employees also follow the rules and principles and do not involve in the unethical means to achieve the target like insider trading, glass ceiling. Many studies have found the benefits of this type of leadership like at Cornell University found that “ethical leadership was positively and significantly related to employee performance.” And in another study ethical leadership made employees less likely to leave. Given the high cost of employee turnover, this is a significant benefit.