Question

Barbara was a regular shopper at Egeeay Supermarket, which was part of a large nationwide supermarket chain. She was there at least once a week and sometimes more often if the specials were really good. When Barbara was there this week, she slipped on some grapes in the pet-food section in aisle 3, slipping and falling, and breaking her ankle. The store manager was not sure how the grapes got there or how long they had been there, but store policy was to do checks every 15 minutes of the floor in the fruit section. The store manager indicated that there were a number of spillages every week in the green grocery section of the store. The store owner wishes to know: a) Whether Egeeay Supermarket owes a duty of care to Barbara? (3.5 marks, maximum 200 words) b) If they do, has it breached that duty of care? (3.5 marks, maximum 200 words) c) Whether your answer would be different if Barbara had slipped on some grapes in the fruit section of the store. (3 marks, maximum 150 words

Answer 1

a) Yes. Egeeay super market owes a duty of care to Barbara. Because it is the responsibility of the shop to ensure the safety of the customers. When anyone of the consumer injured within the shop, it is the duty of the shop owners to take care of the injured consumer. Barbara slipped within the Egeeay supermarket. So it is the responsibility of the supermarket for the further treatment of Barbara. She was also a regular customer in the supermarket. So if the Egeeay supermarket doesnot care her, she can choose anyother super market for shopping. It reduces the profit of Egeeay supermarket. It also creates a bad impression to the other customers. Because the situation of Barbara creates an anxiety on other customers that the owners of Egeeay supermarket will not owes responsibility when they will injured within the Egeeay super market. So it is the duty of Egeeay super market to care the injured customer, Barbara.

b) If the Egeeay super market do the caring of Barbara doesnot breached the duty of care. Because it is the duty as well as responsibility of the Egeeay super market to take care of Barbara. It helps the super market to creates a goodwill among the customers. It also helps them to increase profit. Because customer friendly super markets are the main preferences of the consumers.   

c) No. It is always the duty of the Egeeay super market to owes the care of Barbara. Because Barbara was slipped within the Egeeay super market. It is the duty of the store manager to ensure that there is no substances in the floor which harm their customers. So either Barbara slipped in grapes or anyother way it is the duty of Egeeay super market to ensure further treatment of Barbara. Because she is their customer. It is the duty of the owner to take care the safety of the customer.