Question

The Cordis Building Works Company modifies and builds portable offices and homes based on customized plans using everything from shipping containers, to modular homes. The company has been in business for 35 years and has prided itself on providing a very competitive salary and great benefits as well as retaining most of its original employees since they began. While they originally began the company doing creative designs and one of a kind housing and office buildings, much of the routine work in the factory is now done robotically. They still need a supervisor and technicians to keep the operations running as well as the construction crew who actually deliver and construct the products on site. Now the designs might be modified a bit but are already in their computer and ready to produce with some small modifications when needed. There are two main engineers, one who predominantly works on high-end mansions, and the other who predominantly works on corporate office projects back at the main offices.

The CEO and President (i.e., the husband and wife team who are the founders), are the ones that meet with prospective corporate clients and negotiate the prices and building parameters. While the company used to construct low income housing as well, the clients are now almost exclusively, wealthy private clients or corporate titans. The CEO and the company president are beginning to think about retirement. They want to keep the company running but they cannot understand why the two engineers seem unmotivated when they are receiving such competitive salaries, and great benefits with three weeks’ vacation a year. In addition, the production line has had more problems of late and the supervisor seems to be coming in late several times a week as have the technicians. They are worried about the future of the company they built.

Checklist: Minimum Submission Requirements

Summarize the problems at the company that are possibly affecting employee motivation and performance.
Analyze motivation theories as provided in your text and Learning Activities (providing proper attribution) to explain the engineers’ lack of motivation.
Analyze motivation theories as provided in your text and Learning Activities (providing proper attribution) to explain the supervisor’s, technicians’, and construction crew’s lack of motivation.
Explain how the CEO and president might better motivate employees to improve performance.

Answer 1

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1. Summarize the problems at the company that are possibly affecting employee motivation and performance.

Problems in the company that is affecting employee motivation and performance are:

(i) The first and the foremost problem that the company is facing which is affecting the employee motivation and performance is that the employees are not able to use their creativity to do work because the design is already in their computer and only small modification is needed. The job lacks creativity.

(ii) Secondly, the company's routine work is done robotically due to which the employees are demotivated because they may find their job at risk as the company may keep on doing more things robotically.

(iii) Thirdly, the employees of the company are losing their interest because of the less involvement in the work. They are doing the same job of installation and supervision which is kind of boring.

2. Analyze motivation theories as provided in your text and Learning Activities (providing proper attribution) to explain the engineers’ lack of motivation.

Motivation theories to explain the engineer's lack of motivation:

(i) McGregor's participation theory: McGregor's participation theory deals with the participation of workers. The company is lacking in giving the opportunity of sharing opinions to their employees. So, employees think that they are not part of their company and therefore, are getting demotivated.

(ii) Maslow's need hierarchy theory: This theory deals with human needs and wants. The employees want their creativity should be used in the work of the company and the company is lacking in fulfilling the wants of the employees by doing work robotically.

3. Analyze motivation theories as provided in your text and Learning Activities (providing proper attribution) to explain the supervisor’s, technicians’, and construction crew’s lack of motivation.

Motivation to explain supervisor, technicians and the construction crew's lack of motivation:

There are various factors which can motivate the employees in the organization such as appreciation and recognition for good work, the involvement of employees in the company affairs and, Job security, good pay, interesting work, and career advancement opportunities.

The company is lacking in some of the factors of motivation due to which supervisors, technicians and construction crew are demotivated. Firstly, there is no job security of the supervisors, technicians and construction crew as the company may be switching to robotic technology. Secondly, there is less involvement of the employees in design making the core job is being done through robots. Thirdly, there is a lack of creative involvement.

4. Explain how the CEO and president might better motivate employees to improve performance.

How CEO and President can better motives employee to improve performance:

(i) By connecting more with the employees: CEO should connect more with the employees to understand them and their needs, and wants and concerns and try to solve their problems which can result in the improvement of the employee performance.

(ii) Asking for the opinion of the employees: CEO should allow its employees to put forward their opinion in the meetings. This will help the employees to improve their performance because they will think that they are also part of the organization and their views are being taken.

(iii) Creative freedom and interesting job: CEO should work to make the job of the employees more interesting so that they don't get bored by doing the same work over and again.

(iv) Job security: CEO should give more job security to their employees so that they will not leave the job.