In: Operations Management
A textbook publishing company has compiled data on total annual
sales of its business texts for the preceding nine years:
| Year | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 |
| Sales (000): | 37.10 | 45.00 | 49.80 | 51.00 | 54.60 | 57.60 | 63.40 | 68.80 | 74.90 |
a. Using an appropriate model, forecast textbook sales for
each of the next five years. (Round your intermediate
calculations to 3 decimal places and final answers to 2 decimal
places.)
| Year | 10 | 11 | 12 | 13 | 14 | |
| Forecast | ||||||
b. Compute +/- 2s control limits for the control chart for
forecast errors using just data from the original nine periods.
(Round your intermediate calculations to 4 decimal places
and final answer to 2 decimal places.)
Control limits are 0 ±
c. Suppose actual sales for the next five years
turn out as follows:
| Year | 10 | 11 | 12 | 13 | 14 |
| Sales (000): | 78.60 | 82.40 | 88.90 | 92.00 | 96.90 |
Is the forecast performing adequately?
Yes
No
A.
| n= | 9 | ||
| X | Y | X^2 | XY |
| Year | Sales (000): | ||
| 1 | 37.1 | 1 | 37.1 |
| 2 | 45 | 4 | 90 |
| 3 | 49.8 | 9 | 149.4 |
| 4 | 51 | 16 | 204 |
| 5 | 54.6 | 25 | 273 |
| 6 | 57.6 | 36 | 345.6 |
| 7 | 63.4 | 49 | 443.8 |
| 8 | 68.8 | 64 | 550.4 |
| 9 | 74.9 | 81 | 674.1 |
| 45 | 502 | 285 | 2767.4 |
| a = | 34.4333 | ||
| b = | 4.2733 | ||
| Y = a+ bX | |||
| r= | 0.968527 |
so,
using this :
| n= | 9 | |||
| X | Y | X^2 | XY | |
| Year | Sales (000): | Forecast | ||
| 1 | 37.1 | 1 | 37.1 | |
| 2 | 45 | 4 | 90 | |
| 3 | 49.8 | 9 | 149.4 | |
| 4 | 51 | 16 | 204 | |
| 5 | 54.6 | 25 | 273 | |
| 6 | 57.6 | 36 | 345.6 | |
| 7 | 63.4 | 49 | 443.8 | |
| 8 | 68.8 | 64 | 550.4 | |
| 9 | 74.9 | 81 | 674.1 | |
| 45 | 502 | 285 | 2767.4 | |
| a = | 34.4333 | |||
| b = | 4.2733 | |||
| Y = a+ bX | ||||
| r= | 0.968527 | |||
| 10 | 77.17 | |||
| 11 | 81.44 | |||
| 12 | 85.71 | |||
| 13 | 89.99 | |||
| 14 | 94.26 |
B.
So using 2S:
| Year | 1 | 2 | 3 | 4 | 5 | 6 | 7 | 8 | 9 | 10 | 11 | 12 | 13 | 14 | |
| Sales (000): | 37.1 | 45 | 49.8 | 51 | 54.6 | 57.6 | 63.4 | 68.8 | 74.9 | ||||||
| Forecast | 77.17 | 81.44 | 85.71 | 89.99 | 94.26 | ||||||||||
| M | Mean | 55.8000 | Not in Control | ||||||||||||
| S | Std Dev | 11.8407 | |||||||||||||
| UCL | 79.48143 | ||||||||||||||
| LCL | 32.11857 | ||||||||||||||
C.
| Year | 10 | 11 | 12 | 13 | 14 |
| Sales (000): | 78.6 | 82.4 | 88.9 | 92 | 96.9 |
| Forecast | 77.17 | 81.44 | 85.71 | 89.99 | 94.26 |
| APE | 2% | 1% | 4% | 2% | 3% |
| MAPE | 2% | ||||
| Is the forecast performing adequately? | |||||
| Yes | |||||
| As MAPE is not very high | |||||