A consumer response team hears directly from consumers about the
challenges they face in the marketplace, brings their concerns to
the attention of financial institutions, and assists in addressing
their complaints. The consumer response team accepts complaints
related to mortgages, bank accounts and services, private
student loans, other consumer loans, and credit reporting. An
analysis of complaints over time indicates that the mean number of
credit reporting complaints registered by consumers is 1.55 per
day. Assume that the number of...