Question

Variation 2. If you’ve never worked or you’re not personally familiar with an array of jobs, assume that you’re a manager of a small manufacturing plant. You need to hire people to fill two jobs. One job is for a plant custodian to sweep floors, clean bathrooms, empty trash cans, and so forth. The other job is for an office manager who will supervise a staff of three clerks and secretaries, administer the plant payroll, and coordinate the administrative operations of the plant. Exercise Task Reviewing what you’ve done so far, now do the following: 1. Identify the most basic skills needed to perform each of the two jobs effectively. 2. Identify the general indicators or predictors of whether a given individual can perform each job. 3. Develop a brief set of interview questions that you might use to determine whether an applicant has the qualifications for each job. 4. How important is it for you, as a manager hiring an employee to perform a job, to possess the technical skills needed to perform the job that you’re trying to fill?

Answer 1

1. Most basic skills to perform the job of a a plant custodian to sweep floors clean bathrooms empty trash cans and so forth are (a) handling cleaning equipment like brooms mops, (b) safe handling of cleaning chemicals like detergents phenyl and so on (c) accustomed working with personal protective equipment like gloves mask goggles and apron, (d) knowledge of of best housekeeping methods and practices, (e) regular survey of manufacturing facility, (f) hygiene management.

Most basic skills to perform the job of a manager to supervise 3 clerks and secretaries administer the plant payroll and co-ordinate the administrative operations of plant are (a) knowledge of record keeping (b) knowledge of data entry and data management (c) maintain attendance Master for all employees (d) job delegation (e) documentation (f) payroll management (g) supervising skills and (h) employee performance and feedback management.

2. General indicators of whether a given individual can perform each job are
(a) any previous experience of performing similar function (b) aptitude to understand and follow instructions (c) capacity to do multitasking (d) record management for material, job and stock (e) capacity to improvise (f) integrity and discipline.

3. Interview questions to ascertain whether applicant has the qualifications for about jobs are
(a) Whether applicant has any past experience?

(b) What is the opinion of candidate on shop floor safety and discipline?

(c) How would the applicant prioritize between various responsibilities?

(d) Does the candidate have any awareness and knowledge about the importance of personal protective equipment?

(e) What is the importance of maintaining punctuality and discipline in performing is responsibility?

(f) Can the applicant work ok based upon the situation at hand and modify their working methodology to suit the changed or improved requirement of job?

(g) What in the opinion of the candidate is the most important skill or attribute to be successful at their job?

(i) Prior work experience,

(ii) Hard work and discipline,

(iii) Integrity and Respect for Job,

(iv) Technical Skills.

4. As a manager hiring an employee to perform a job it is desirable that the applicant or potential employee has some technical skill or expertise in performing the job however that by itself is is neither a limiting reason nor sufficient on its own. Any employee designated to do a job must have respect for the work that they are doing and should find it as an important contribution for the successful functioning of the organization. The employee should also have attributes like honesty integrity and discipline so that they perform their job in the best interest of organization. If the employee is willing to learn then partial lack of technical skills is also acceptable as kills can always be acquired while working on job. However if the employee does not respect their work or lack integrity then even the most technically skilled people are of no use to the organization.

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