In: Operations Management
During week three, Thompson (n.d.) detailed the benefits of a stakeholder analysis and cited stakeholder management as a contributor to project success or failure. How does the stakeholder analysis/management relate to implementing an action research process to address an organizational problem?
Stakeholder management is an essential component for the success
of any project, program or activity. Stakeholders analysis are
individuals, groups or organizations that may be affected, affected
or believed to be affected by the program.
In short, stakeholder management involves four steps:
Stakeholder identification and recognition;
Determine their influence and interests;
Develop a relationship management plan
Influence and involvement of stakeholders
Stakeholders can be organizations and people, ultimately you have
to communicate with people. Make sure you identify the right person
in the stakeholder organization.
People and organizations that:
They are affected by work.
It can have blocking or forward energy.
He may be interested, others may not care.
In the marketing field, the customer is considered one of the most
important for its long-term value management, and the company's
main goal is managing customer satisfaction.