The computer operations department has a business objective of
reducing the amount of time to fully update each subscriber’s set
of messages in a special secure email system. A team designed a
factorial experiment involving two factors, i.e., Interface and
Media, with the goal of understanding the importance of these
factors in explaining the variability in Update Time. The factor
Interface has three levels, i.e., System I, System II, and System
III, while the factor Media has two levels, i.e.,...