In: Statistics and Probability
The owner of two fast-food restaurants has recorded customer satisfaction ratings for both locations on a scale of 1 to 5 (5 =Most satisfied). The table linked below summarizes the data.
Rating | Restaurant A | Restaurant B |
1 | 5 | 15 |
2 | 13 | 14 |
3 | 9 | 17 |
4 | 33 | 18 |
5 | 25 | 16 |
a. Calculate the mean satisfaction rating at each location.
b. Calculate the standard deviation of each distribution.
c. What conclusions can be drawn from these results?
Here is where you solve below
a.
*What is the mean for Restaurant A?
(Type an integer or decimal rounded to three decimal places as needed.)
W*hat is the mean for restaurant B?
(Type an integer or decimal rounded to three decimal places as needed.)
b.
*What is the standard deviation for restaurant A?
(Type an integer or decimal rounded to three decimal places as needed.)
What is the standard deviation for restaurant B?
(Type an integer or decimal rounded to three decimal places as needed.)
c. What conclusions can be drawn from these results?
(choose the correct answer)
* Restaurant A has lower / higher average customer satisfaction ratings than the ones in Restaurant B. Customer satisfaction ratings for Restaurant A are less / more consistent when compared with ones in Restaurant B.