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In: Operations Management

Can you explain the link between quality management practices and organisational culture?

Can you explain the link between quality management practices and organisational culture?

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Expert Solution

This assessment will explain the link between quality management practices and organizational culture through the empirical data collected from 194 organizations in Australia:

organizational culture and various quality management practices have a significant relationship with each other.

Organizational culture impacts a lot in the implementation of total quality management practices in an organization.

Innovations for total quality management practices affect various critical organizational aspects such as strategy, culture, and structure, and these aspects also offer the main risks to Survival for the organization.

The analysis also suggests that many companies that potentially adopted the total quality management practices found it challenging to imitate such practices because of fact from various factors like social complexity, cause and effect relationship while implementing total quality management practices, and organizational performance.

In the findings, different subsets of total quality management factors got determined by different types of organizational culture, and the hierarchical culture in the organization had an essential relation with certain practices of total quality management.

Such findings indicated that although the cultural factors impacting different elements of total quality management are dissimilar, organizations can still implement them. Organizations need to accommodate conflicting goals through a system or structure that would allow flexibility in adapting different management styles.

organizational culture would provide control and flexibility that would benefit from the multiple dimensions of total quality management practices


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