Which of the following is not a way by which services can manipulate demand to match...

Which of the following is not a way by which services can manipulate demand to match capacity?

a. Segmenting customers into distinct groups with different needs, and letting (or forcing) these groups to use the service at different times.

b. Offering price incentives at off-peak times.

c. Using reservation systems.

d. Using part-time help.

Solutions

Expert Solution

Answer: Option D

Explanation: Using part-time help is not a way by which services can manipulate demand to match capacity.

keosha answered 1 year ago

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