Question

In: Nursing

you are in the middle of discussing a patient chief complaint and reviewing the patient history...

you are in the middle of discussing a patient chief complaint and reviewing the patient history with a new patient who seems to be a little uncomfortable talking with you, when another medical assistant knocks on the door and tells you that you have a call. what do you think that you should do? why

Solutions

Expert Solution

Answer.

Since the patient is evidently having discomfort in conversing with the health care worker ( HCW) interrupting the conversation may make the inter personal relation ship worse.

Since communicating with the patient plays a greater role in health care environment it is necessary to gather patient's trust and confidence for maintenance of an effective rapport. The patient's discomfort in communication may be is due to various reasons such as

Trust issues.

Readiness issues.

Physical and psychological issues.

Abrupt cessation of a continuing conversation may augment the clien's barrier to communicate with the HCW. The appropriate step in this case is to ask and confirm the meassage bearer whether the call can be postponed till the session is over. If the call has much priority courteously inform your patient the reason of your leaving and ask for another session in the near future to continue the session.

Nightingale answered 1 year ago
Next > < Previous

Related Solutions

Chief Complaint: 52-year-old male with abdominal pain and nausea.   History: The patient was woken up by...
Chief Complaint: 52-year-old male with abdominal pain and nausea.   History: The patient was woken up by abdominal pain located in his right lower quadrant, in the right groin and radiating into his right testicle. He was transported to the hospital. He reports that his pain is a “10” on a 1 to 10 scale. He is nauseated but has not vomited. The patient is normal weight and otherwise healthy. Upon palpation his abdomen is soft with mild tenderness in the...
Chief Complaint: difficulty swallowing Patient: 32-yr-old female with a 5-day history of runny nose, sore throat,...
Chief Complaint: difficulty swallowing Patient: 32-yr-old female with a 5-day history of runny nose, sore throat, congestion and cough. The symptom that bothers her the most is the cough because it wakes her up at night.  She denies smoking. Her 5 year-old came home about a week ago with a “cold”.  She denies a history of asthma and allergies. She adds that since she is here she would like a refill on her SSRI. Her mood is “fine”. PMH Denies chronic diseases....
Chief Complaint: difficulty swallowing Patient: 32-yr-old female with a 5-day history of runny nose, sore throat,...
Chief Complaint: difficulty swallowing Patient: 32-yr-old female with a 5-day history of runny nose, sore throat, congestion and cough. The symptom that bothers her the most is the cough because it wakes her up at night.  She denies smoking. Her 5 year-old came home about a week ago with a “cold”.  She denies a history of asthma and allergies. She adds that since she is here she would like a refill on her SSRI. Her mood is “fine”. PMH Denies chronic diseases...
A 49-year-old patient with rheumatoid arthritis comes into the clinic with a chief complaint of a...
A 49-year-old patient with rheumatoid arthritis comes into the clinic with a chief complaint of a fever. Patient’s current medications include atorvastatin 40 mg at night, methotrexate 10 mg po every Friday morning and prednisone 5 mg po qam. He states that he has had a fever up to 101 degrees F for about a week and admits to chills and sweats. He says he has had more fatigue than usual and reports some chest pain associated with coughing. He...
During a new patient visit, a medical assistant is taking the patient's chief complaint and medical...
During a new patient visit, a medical assistant is taking the patient's chief complaint and medical history. The patient seems hesitant on sharing her past medical history. She asks you how does she know that her information will not be shared with anyone else? What would you tell the patient on the importance of providing accurate information and history?
A 45-year-old male presents with a chief complaint of pain in the abdominal area. The patient...
A 45-year-old male presents with a chief complaint of pain in the abdominal area. The patient had pain with palpation of the abdomen and standard x-rays were negative. What other types of radiographic, diagnostic studies can be performed? What are the advantages of these studies over standard x-rays and is one study best?
Chief Complaint: "Worst headache of his life"History of Present Illness: On Sunday afternoon while Mr.O was...
Chief Complaint: "Worst headache of his life"History of Present Illness: On Sunday afternoon while Mr.O was at home visiting with his wife and the family of his youngest son, he experienced a sudden, severe headache which he described to his wife and son as"the worst headache of his life."Within minutes, he experienced numbness and weakness of his left face, arm, and leg and wash having increasing difficulty speaking and understanding simple statements. His wife called 911, and by the time...
57 Year Old Woman with Fatigue Chief Complaint: Fatigue History of Present Illness: Ms. Jones is...
57 Year Old Woman with Fatigue Chief Complaint: Fatigue History of Present Illness: Ms. Jones is a 57 year old woman who presents to her primary care physician with a three month history of fatigue. She reports that she doesn’t seem to have as much energy as she used to for daily activities. She has also noted increased frequency of urination, often having to get up two to three times a night to go to the bathroom. She has increased...
Medical Surgical Nursing Chief Complaint: Severe productive cough Admitting Diagnosis: COPD History of Present Illness A...
Medical Surgical Nursing Chief Complaint: Severe productive cough Admitting Diagnosis: COPD History of Present Illness A 56-year-old man with a history of smoking rush to ER with shortness of breathandcough for several days. His symptoms began 3 days ago with runny nose. He reports a chronic morning cough productive of white sputum, which has increased over the past 2 days. Past Medical History He has had similar episodes each time of raining season for the past 4 years. Healwaysexperiences fatigue,...
A middle-aged female patient, with a history of diabetes, was seen for anorexia with weight loss...
A middle-aged female patient, with a history of diabetes, was seen for anorexia with weight loss and fatigue. As a part of her examination, the physician noted a bronze-coloring to her skin and an enlarged liver upon palpation. Her chemistry panel results are as follows: albumin (3.8-5.0 g/dL) 3.7 g/dL AST (14-50 U/L) 180 U/L ALT (10-60 U/L) 200 U/L Total Bilirubin (0.2-1.2 mg/dL) 2.5 mg/dL Iron (45-150 μg/dL) 180 μg/dL Noting that her iron level was elevated, the physician...
ADVERTISEMENT
Subjects
ADVERTISEMENT
Latest Questions
ADVERTISEMENT