Question

Tania Washington is responsible for opening Pearson Physicians Group on Tuesday and Thursday mornings. She arrives early and is the first employee at the office. There is a patient waiting at the front door to be let inside for his appointment that is scheduled for 45 minutes later, which is when the office is scheduled to open.

When Tania opens the door to the office, she sees that the reception room has magazines strewn about, the children’s books are not neatly piled, and the trash can was not emptied.

1.How should Tania handle the patient who is early for his appointment?

2.Tania checks the prior day’s schedule and sees that Meghan closed the office on Monday night. How should Tania handle the disheveled reception room?

3.After other staff members have arrived for the day, Tania unlocks the office door. She sees the man from earlier in the morning exit his car and makes his way to the door. When he arrives in the office, Tania notices that he has a bloody nose. What should she do with this patient?

Answer 1

1.how Tina should handle with patient who reported early for his appointment is :

Firstly, Tina should be calm and tell the patient that the opening time is after 45min in a good way.

Ask him whether he had breakfast. If not tell him to finish and come.

2.how Tina handle disheveled reception room is :

Firstly Tina should ask the reason for happening so. Them if the reasons are valid ask the worker to clean it immidiately. If the reasons are not valid then make sure he don't repeat it again.

3.the response of Tina after seeing the earlier patient with bloody nose is :

First of all she should do the first aid procedures for bleeding nose.

That is pinching the nose. Use the thumb and index finger to pinch your nostrils shut. Breathe through your mouth. Continue to pinch for 10 to 15 minutes. Pinching sends pressure to the bleeding point on the nasal septum and often stops the flow of blood.

Continue to pinch for 10 to 15 minutes by the clock. This maneuver puts pressure on the bleeding point on the nasal septum and often stops the flow of blood. If the bleeding is coming from higher up, it may need to apply packing up into your nose if it doesn't stop on its own.

After the bleeding of nose is stopped then the normal clinical examination procedures are started.