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In: Operations Management

72. The purposes of a(n) ______ should be to determine whether the project provided the customer...

72. The purposes of a(n) ______ should be to determine whether the project provided the
customer with the expected benefits, assess the level of customer satisfaction, and obtain any
feedback that would be helpful in future business relationships with this customer or with
other customers.
a. post-project evaluation meeting with the customer or sponsor
b. project progress meeting with project stakeholders
c. analysis session with the project team
d. pre-RFP meeting with the customer

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