In: Operations Management
72. The purposes of a(n) ______ should be to determine whether
the project provided the
customer with the expected benefits, assess the level of customer
satisfaction, and obtain any
feedback that would be helpful in future business relationships
with this customer or with
other customers.
a. post-project evaluation meeting with the customer or
sponsor
b. project progress meeting with project stakeholders
c. analysis session with the project team
d. pre-RFP meeting with the customer