Question

After watching the selected videos, discuss the importance of "keeping score" in business. Discuss what information should be shown and to whom it should be shown. Why did the man in the first video look through the wall? Are employees like that? How can management maintain that level of excitement?

http://www.youtube.com/watch?v=pDUIIl_OUuo

http://www.youtube.com/watch?v=GgagjGs2n8A

Answer 1

• Keeping score in business is all about encouraging better performance from oneself.
• Scores aren't kept to compete against others and beat them but score is kept to remind ourselves of the truth, to overcome the lies that try to sabotage us, and to stay encouraged.
• For effective performance management in business keeping scores is important.
• Strong performance management rests on the simple principle that “what gets measured gets done.”
• Keeping scores means the organizations need to get a standard performance from their employees as well as encourage them to perform better for that a system is need which focuses on instant feedback loops, daily performance dialogues, and routine performance reviews.
• It is performance feedback that provides insight into your effectiveness. Effective scorekeeping removes the emotion and paints an honest picture of your performance. Regular performance reviews need to be done and communicated to the employees.
• One of the key objectives in any business and organizational plan is motivation of one’s employees. It goes without saying that a motivated workforce is a more creative and productive one. Innovation and creativity are two important concepts needed to motivate the workforce.
• The man looking through the wall according to me is indicating eye-opening employee engagement which indicates that that close to half (48%) of employees across the globe detest their jobs and keep looking for new opportunities in their careers.
• That man in the ad might be looking for those opportunities and excitement.
• To increase the motivation and excitemnt of employees towards their an open door policy is very important.It is a good idea to initiate an open-door policy so that employees can feel free to share their legitimate ideas, concerns or complaints with their managers.
• Appreciation of hard work and projects delivered extremely well will make employees feel good about themselves and also valued, while giving them the drive to keep putting in their best.
• Rewarding the employees is a great way to show them just how happy the management is with their dedication, impressive behavior ,with a customer or client, and outstanding efforts. Rewards could monetary or non-monetary.
• The workload for each employee should be balanced and realistic.To come up with a suitable workload, the management should analyze how much work an employee usually performs, the work environment, mental and physical requirements for the job and how much time is there on hand to get the work done.