Question

Question 1: ICT Stands for "Information and Communication Technologies." ICT refers to technologies that provide access to information through telecommunications. It is similar to Information Technology (IT), but focuses primarily on communication technologies. This includes the Internet, wireless networks, cell phones, and other communication mediums. Using relevant examples, discuss the advantages and disadvantages of ICT’s in the Tourism Industry. [50 marks]

Question 2: Insurance is an arrangement by which a company or the state undertakes to provide a guarantee of compensation for specified loss, damage, illness, or death in return for payment of a specified premium. Using relevant examples within the tourism industry, differentiate between Loss Damage Waiver, Supplemental Liability Insurance, Collision Damage Waiver, Personal Accident Insurance and Personal Effects Coverage

Answer 1

Answer 1: The advantages and disadvantages of ICT’s in the Tourism Industry are as below

Advantages:

• ICT help in making the speedy booking for the guests in tourism.
• ICT help in making the adequate communication with the tourism team and one can get the required information for the tourism quickly.
• Information and communication technology can help in making the adequate information of tourism to their customers and can formalize timely communication and provide the adequate assistance to customers while their tourism.
• ICT can make the tourism very effective by organizing the logistics and communication properly and one can rely on it for making all planning process.

Disadvantages:

• ICT reliability is an issue because many time ICT coverage does not work systematically.
• ICT provide all the information about tourism to travelers, hence they avoid visiting and exploring tourism.

Answer 2:

Differentiating between these terms as below

• Loss Damage Waiver: LDW is another optional product that we can get, to get the waiver on the financial reasonability for the loss or damages happened on the rental vehicles. LDW is one of the preferred options for rental options.
• Supplemental Liability Insurance: This is the process of insuring the other drivers and their vehicles to get benefits from our vehicle. This is like third party insurance. Example- We get the Supplemental Liability Insurance to get cover other drivers and their vehicles insured for any of the injury due to our vehicle.
• Collision Damage Waiver: This is similar to the loss damage waiver, LDW, where exploring an option to waiver the financial responsibility for any loss or damage occurs with the rental vehicle.
• Personal Accident Insurance: Personal accident insurance is the process of insuring our self for the personal accidents occurs if any. This will help in reimbursement for all the medical expenses and compensations for the impacts of accident.
• Personal Effects Coverage: This is the process of insuring personal items outside of home generally it is being carried with us during the travelling. Example Apparel or jwellery are insured with personal effect coverage for protecting jwellery from loss or stealing.